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Mutual of Omaha Mortgage

4.9

About this business

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.92,261 reviews
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Jeffery L Hairston J.'s profile image
Jeffery L Hairston J. 

Verified by Mutual of Omaha Mortgage

a year ago

Travis helped us throughout the whole process 

Business response:

I'm absolutely glad to hear you had such a positive experience, Jeffery! Assisting customers like you throughout the entire process is what I love about my work at Mutual of Omaha Mortgage. Your feedback and 5-star rating are very much appreciated. Don't hesitate to reach out if you have any more questions or need further assistance in the future. Thank you for trusting me with your mortgage needs. -Travis Hofmann 

Jenifer B.'s profile image
Jenifer B. 

Verified by Mutual of Omaha Mortgage

a year ago

Communication was great to understand the process 

Business response:

I'm thrilled to hear that you found the communication process clear and helpful, Jenifer! Your positive feedback and the 5-star rating are much appreciated. I'm always here to make the mortgage process smooth and understandable at Mutual of Omaha Mortgage. Thank you for taking the time to share your experience! 

Rebecca G S.'s profile image
Rebecca G S. 

Verified by Mutual of Omaha Mortgage

a year ago

We had a couple of options and Travis worked hard with me and the numbers and set our mortgage up the way we wanted it 

Business response:

I'm truly grateful for your positive feedback, Rebecca. It's always rewarding to hear that my efforts to provide personalized service paid off and you're satisfied with your mortgage setup. I aim to make sure every client at Mutual of Omaha Mortgage gets the best possible approach according to their needs. Your rating is greatly appreciated and it motivates me to maintain this level of service. Thank you once again for choosing to work with me. 

Timothy S. L.'s profile image
Timothy S. L. 

Verified by Mutual of Omaha Mortgage

a year ago

Kenny was on top of it all and very communicative about everything. 

Business response:

I'm really glad to hear that you were satisfied with the communication and service provided, Timothy. Ensuring you are kept informed and confident during the process is a top priority for me. Thanks for taking the time to leave such a positive review and for the full star rating. It was a pleasure working with you at Mutual of Omaha Mortgage. 

Ethan C.'s profile image
Ethan C. 

Verified by Mutual of Omaha Mortgage

a year ago

Andre was amazing. His knowledge, guidance and communication made this experience seemless and as close to enjoyable as taking out a loan can be. We feel safe in trusting Mutual of Omaha Thank you for everything 

Business response:

I'm thrilled to hear that your experience was seamless and enjoyable, Ethan! It was my pleasure to guide you through the loan process, and I'm glad you felt safe and comfortable with your decision. If you have any further questions or need assistance in the future, don't hesitate to get in touch. Thanks for trusting Mutual of Omaha Mortgage and for your positive feedback! 

Gerald L.'s profile image
Gerald L. 

Verified by Mutual of Omaha Mortgage

a year ago

Kenny was very responsive in working with me and did an excellent job in explaining things. I look forward to working with him in the near future as the interest rate comes down. 

Business response:

I'm thrilled to hear that you had such a positive experience, Gerald. It was a pleasure working with you and helping you understand the process. I'm equally excited about the prospect of working together again when interest rates fall. Your satisfaction is my top priority, so don't hesitate to reach out if you have any further inquiries in the meantime. Thank you for sharing your kind words and the 5-star review. It truly means a lot. 

Bette M. B.'s profile image
Bette M. B. 

Verified by Mutual of Omaha Mortgage

a year ago

Kenneth Alban is not only excellent in customer service skills but also in his complete knowledge of the market. He took the time to listen and learn what was best for me. He's awesome! 

Business response:

I'm thrilled to hear that you had a positive experience with me. It was truly a pleasure to assist you, Bette! Your review reflects the level of service that Mutual of Omaha Mortgage aspires to provide to all our customers. I make it a point to listen and understand each client's unique situation to offer the best solutions possible. Thank you for taking the time to acknowledge this effort and for your kind words. If you ever have any more questions or need further assistance, please don't hesitate to reach out. 

Theresa G.'s profile image
Theresa G. 

Verified by Mutual of Omaha Mortgage

a year ago

Great communication, made sure everything was done in as stated. I always knew where I was at during the entire refinance process. Thank you Ken & your team! 

Business response:

I'm thrilled to hear that you had such a positive experience with us, Theresa! Gaining your satisfaction through good communication and transparency is always my aim during the refinancing process. Your kind words mean a lot to me and my team at Mutual of Omaha Mortgage, and we are here for any future needs. Thanks for the 5-star rating! 

Nathaniel J. H.'s profile image
Nathaniel J. H. 

Verified by Mutual of Omaha Mortgage

a year ago

Tracy was professional And pleasant to work with, she kept me up-to-date on everything. 

Business response:

I appreciate your kind words, Nathaniel! It was truly a pleasure working with you. I'm glad to hear you felt up-to-date and informed during the process; that's always my goal. Should you have any future needs or questions, don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage. 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 2,261 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.