Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Columbia, MD

About this business

Finance Mortgage Lenders

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.92,261 reviews

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Matthew Eric B.

a year ago

Chuck was very attentive to all of our needs and was extremely knowledgeable and helpful with all of our questions and concerns. Very professional. Thank so much Chuck!!

Business response:

I'm thrilled to hear about your positive experience, Matthew! Ensuring you feel informed and cared for throughout the entire process is my top priority at Mutual of Omaha Mortgage. Your kind words mean a lot, and I'm glad I could assist with your questions and concerns. You're always welcome if you need help with anything in the future. Thank you for the glowing review and the 5-star rating! Chuck Easter

Chivonna Y. C.

a year ago

Travis and his team were knowledgeable, professional and patient. I did not feel pressure or as if there were hidden practices. I am confident in the decision I made and very pleased with my experience.

Business response:

I'm sincerely grateful for your kind words, Chivonna. It's always rewarding to know that our efforts to provide a knowledgeable, professional, and pressure-free experience have been appreciated. I'm glad to hear that you are confident in your decision and had a positive experience with us at Mutual of Omaha Mortgage. Please don't hesitate to reach out if you ever need any assistance in the future. Thanks again for choosing us! -Travis Hofmann

Joann A. M.

a year ago

Mr. Alban made himself available for questions, and was able to answer them in a way that was easy to understand. He was very knowledgeable and communicated any regulations and particulars of the loan in a clear and concise manner. He took care of coordinating all of the services necessary to process the loan and kept us informed about who would be contacting us, and when. The mortgage process went very smoothly, and quickly.

Business response:

Hi Joann, I'm thrilled to hear that your experience was smooth and efficient! It was my pleasure to guide you through the mortgage process and ensure you were kept informed every step of the way. Your feedback is greatly appreciated and it was a pleasure working with you. Should you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.

Thaddeus G.

a year ago

Travis was very responsive to any questions and provided any and all information needed to make our decision to move forward.

Business response:

I'm thrilled to hear that you had a positive experience, Thaddeus. Your feedback reassures me that my efforts in providing responsive service and comprehensive information are indeed helpful to clients like you. If you have more questions in the future or need further assistance, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage and giving me such a high rating! - Travis Hofmann

Michael Donohue S.

a year ago

Ease of entire process

Business response:

I'm really pleased to hear that you found the process easy, Michael. It's always our goal at Mutual of Omaha Mortgage to ensure that everything is straightforward and clear for our customers. Thank you for taking the time to leave a 5-star review. It's much appreciated. Let me know if there's anything else you need in the future. Kenneth Alban

Karen R.

a year ago

Travis was great. Not intending to do this he was professional, knowledgeable, friendly and most of all helpful. I have purchased many homes and the process is a nightmare, especially online. I'm an ex IT support mgr. and your app was the best one I have ever used. Almost too simple! It was truly a pleasure dealing with your company and please don't sell my mortgage, I really liked working with Travis and his team. I usually don't answer those calls, answering Travis' was a blessing for me. Thank you!

Heidi M B.

a year ago

Tracy Burke was on top of everything and helped me with any questions I had…. and made sure she got anny answers needed. She helped us through a very confusing situation with getting our home and mortgage. We could not have asked for a better person to help us. She did an amazing job.!

Business response:

Hi Heidi, I'm thrilled to hear that you had such a positive experience with your mortgage process. I'm glad I could assist you through any confusion and provide the answers you needed. Your kind words mean a lot to me. It was truly a pleasure to help you and your satisfaction is my top priority. Looking forward to any future opportunity to assist you. Enjoy your new home!

Chrystal S.

a year ago

Great customer service even outside of business hours.

Business response:

Thank you for your positive feedback, Chrystal! I'm glad to hear that you appreciated my availability outside of business hours. At Mutual of Omaha Mortgage, we strive to provide excellent customer service at times that are convenient for our customers. Your high rating is greatly appreciated and motivates us to continue improving our services. If you have any other needs or questions, don't hesitate to get in touch.

Kenneth E P.

a year ago

Andre is very customer service oriented. Explains everything. Always kind and pleasant

Business response:

I truly appreciate your kind words, Kenneth. The feedback means a lot to me. I strive to ensure that my customer service is always top-notch and I'm glad to hear you felt that was the case. I always believe in explaining everything clearly so you feel comfortable with the process. It was a pleasure working with you at Mutual of Omaha Mortgage. Here's to your future success! - Andre Sturkey