This profile has been claimed by the business owner or representative.
Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Michael Krach talked to me on my level, let me know exactly what we could expect from each other, and wasn’t high-pressure at all unless there were deadlines imposed by other people. Overall a fantastic experience!
Business response:
Sigyn, thank you so much for your kind words and for taking the time to share your experience. It was really important to me that you felt comfortable and well-informed throughout the process. I'm glad to hear you found our interactions to be low-pressure and efficient. I appreciate your business and the fantastic review. If you ever have any other mortgage needs in the future, don't hesitate to reach out. Thanks again! - Michael Krach, Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Andre was an absolute pleasure to work with i would highly recommend him to anyone I may know looking to barrow or buy a home. I will also use him when it comes time to buy my next home. He was very helpful thru the whole entire process. He explained everything with perfect detail and if I asked a question he wasn't sure about within a short time he was able to get me the answers. This man deserves a raise a big one. I look forward to dealing with him again in the near future. Thank you all for everything you did
Business response:
Thank you so much for your kind words, Sharon. I'm overwhelmed by your positive feedback and I'm thrilled to hear that you found my assistance valuable during your home buying process. It's always my goal to provide clear explanations and timely responses, so I'm glad to know I could make things easier for you. Your recommendation means the world to me and I'm already looking forward to assisting you with your next home purchase. Thanks again for choosing Mutual of Omaha Mortgage and for your suggestion about the raise - tha... read more
Verified by Mutual of Omaha Mortgage
I felt like Mark was available any time, day or night. He was able to get everything we originally hoped for and more. Little pushy at times (haha) but I know it’s a necessity that comes with the job. And in the end, he got things done, even if the title company was a pain in the end!
Business response:
Hey Eric, I'm thrilled to hear you had a positive experience. I apologize if I seemed a bit pushy at times - I just wanted to make sure we got everything sorted as efficiently as possible! It's great to know you felt supported throughout the process, despite the challenges with the title company. I truly appreciate the glowing review and your 5-star rating. If you ever need anything in the future, don't hesitate to reach out. - Mark Fischer, Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Michael and his team were very helpful
Verified by Mutual of Omaha Mortgage
Everyone was profesional and very helpful throughout the whole process. Joseph answered every question quickly and was Great at assisting us whenever we had an issue no matter how big or small it was.
Business response:
Donald, I appreciate your kind words and the perfect rating. It was my pleasure to assist you throughout the process and answer all your questions promptly. I'm glad that you found my service helpful. I aim to provide the best experience to all our clients at Mutual of Omaha Mortgage. Thank you once again and feel free to reach out if you need any further assistance. - Joseph Axler
Verified by Mutual of Omaha Mortgage
The communication was great. Anytime I had a question they answered it within a hour. The app let me see at all times where we were in the process and was easy to use. Everyone I dealt with was professional and polite.
Business response:
I'm truly grateful for your positive review, Christopher. Your satisfaction is my top priority, so I'm pleased to hear that you found my communication timely and useful. It's great to know that the Mutual of Omaha Mortgage app was of value to you throughout the process. Your kind words about my professionalism are highly appreciated. Should you need any further help, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Mark was very helpful. He explained everything clearly and answered all my questions. And he was very professional.
Business response:
Jamie, thank you so much for the positive feedback and the stellar rating! I'm glad to hear that you found my assistance helpful and professional. It was my pleasure to answer all your questions and provide the best service possible. If you have any more questions in the future, don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage! -Mark Fischer
Verified by Mutual of Omaha Mortgage
Tracy was very thorough in explaining anything I might not understand and worked very hard to meet my needs
Business response:
Thank you, Faith, for taking the time to share your positive experience. I'm pleased to hear that I was able to meet your needs and provide you with clear explanations. Your feedback is appreciated and it helps me continually strive to provide the best service possible. I look forward to potentially working with you again at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
A little more communication, ar times I didn't know what was happening or didn't know what to do next but part of that was my fault because I didn't ask enough questions
Business response:
Thank you for your feedback, Allison. I appreciate your honesty and understand your concerns about the communication during our process. It's crucial that you feel informed and confident every step of the way, and I apologize if there were moments where you felt uncertain. I will certainly work on improving this aspect of my service. It's also important to remember that there are no silly questions when it comes to something as significant as a mortgage, so please always feel free to ask anything. Your review helps me provid... read more
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 2,835 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.