Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Columbia, MD

About this business

Finance Mortgage Lenders

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.92,261 reviews

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Bruno C.

2 years ago

Every single thing I had to do was easy to do on the App and Kenneth was very helpful

Business response:

I appreciate your kind words and 5-star rating, Bruno! I'm glad to hear that you found our app easy to use and that I was able to assist you throughout the process. We strive to make every interaction with Mutual of Omaha Mortgage a positive experience. Please don't hesitate to reach out if you need further assistance. Thank you for your review!

Roberto C.

2 years ago

Andre was very helpful and patient with my situation. He was always available to assist with any questions.

Business response:

I'm absolutely delighted to hear your positive feedback, Roberto. Helping you navigate through your situation was my pleasure and I'm glad to have been able to assist you with your questions. It's reviews like yours that make my job at Mutual of Omaha Mortgage incredibly rewarding. Thank you for rating me so highly, it's much appreciated. If you have any further questions, I'm always here to help.

Robert M.

2 years ago

Travis responds very quickly to my questions & concerns.

Business response:

I'm truly glad to hear that you're satisfied with the service provided, Robert. At Mutual of Omaha Mortgage, we aim to address all customer inquiries promptly and thoroughly. Your positive feedback is appreciated and inspires me to continue delivering excellent service. Thank you for the perfect rating. If you have any more questions or concerns in the future, don't hesitate to reach out. Best, Travis Hofmann.

Mystie E. B.

2 years ago

Travis was very kind and respectful and responded quickly when I had any questions about the process.

Business response:

I'm very grateful for your kind review, Mystie. Your feedback really means a lot to me. I'm glad I was able to assist you and provide quick responses to your questions. Here at Mutual of Omaha Mortgage, we believe in providing the best service possible. Thank you for choosing us and don't hesitate to reach out if you need anything in the future.

Mario Scott M.

2 years ago

Communication is key and that was top notch! Kenny really worked with me as far as getting me the best rate and term.

Business response:

I'm beyond grateful for your positive feedback, Mario. Your words inspire me to continue delivering top-notch communication and service. It was a pleasure assisting you in securing the best rate and term. I'm here for any future needs you may have with Mutual of Omaha Mortgage. Thank you for the 5-star rating!

Cody J.

2 years ago

Let me start by saying that this process can be scary for first time borrowers. And let me say that going in to this process, it can feel like you don't stand a chance. There are periods of time when you are simply waiting, and wondering. But this was not the case for us. Kenneth felt like a friend and a fighter from the first day. We knew that we would need to establish trust to make this process fluid, and he was trustworthy until the end. Having someone in your corner makes all of the difference, and Kenneth was that pers... read more

Business response:

Thank you so much for your kind words, Cody. I'm truly humbled by your high rating and I can't express enough how gratifying it is to hear your positive feedback. It was an absolute pleasure to help guide you through the loan process and alleviate any of the initial fears you may have had. I'm glad I was able to be there for you and ensure that you felt supported and comfortable during the entire process. I look forward to the opportunity to continue working with you and help you on your journey to financial freedom. Thank y... read more

Arthur C.

2 years ago

Matt is very well versed in every step of the process. M O O has a extremely easy and transparent application. Matt also answered all our questions in a precise and timely maner.

Business response:

I'm truly grateful for your kind words, Arthur. It's always my goal to ensure the process is as clear and straightforward as possible for my clients. I'm pleased to hear that you found our application process easy and transparent. I'm also glad I could be there to answer your questions promptly and accurately. Your satisfaction is Mutual of Omaha Mortgage's top priority. Your high rating and positive review mean a lot to me and the entire team. Thank you for trusting me with your loan process.

Barbara M.

2 years ago

Kenneth Alban was a pleasure to work with. Always kept me up to speed and informed on the progress of the loan. He responded and returned calls quickly. It was so easy and comfortable to work with him. Thank you Kenny!

Business response:

I'm absolutely thrilled to hear your positive feedback, Barbara. Ensuring clear communication and a smooth process is always my top priority. Thank you for taking the time to share your thoughts about your experience with Mutual of Omaha Mortgage. It was certainly a pleasure working with you as well. I'm here for any future needs you may have. Thanks again, Barbara!

Dortha F R.

2 years ago

The level of assistance was fantastic. Kenneth is very knowledgeable and extremely helpful. I appreciate all the help and assistance he provided. Great service

Business response:

I'm truly grateful for your kind words, Dortha. It was my pleasure to assist you and I'm thrilled to hear that you found the service to be helpful and satisfactory. Your comments reinforce the commitment we have at Mutual of Omaha Mortgage to offer a knowledgeable and supportive experience for every client. Thank you for taking the time to share your positive experience and for the stellar 5-star rating.