Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Columbia, MD

About this business

Finance Mortgage Lenders

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.92,261 reviews

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Kyle W. K.

2 years ago

Kenneth was one of the most helpful people and answered every question we had in a very good timeframe.

Business response:

I'm thrilled to hear such great feedback, Kyle! It's my top priority to provide efficient and helpful service to all my clients. Your 5-star rating is appreciated and gives me even more incentive to continue delivering the best possible service. If you have any more questions in the future, don't hesitate to ask. Thank you for choosing Mutual of Omaha Mortgage.

David P. D.

2 years ago

Tracy went out of her way to find ways to make my refinance work and get things going. She was very helpful in coming up with a plan to get this loan processed and was excellent in keeping me up to date every step of the way

Business response:

I appreciate your kind words and the time you took to share them, David. It was truly a pleasure to help you navigate your refinance, and I'm thrilled I could assist in making it a success. Your satisfaction is my number one priority, so keeping you up-to-date and providing the best possible plan were just part of my commitment to excellence in service. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage and for your 5-star rating!

Charles C.

2 years ago

Travis answered all our questions and was always there when we called ready to help

Business response:

I greatly appreciate your positive feedback, Charles. It was a pleasure to assist you throughout the process and I'm glad I could be there when you needed help. Your satisfaction is what drives me to deliver the best service at Mutual of Omaha Mortgage. Thank you for giving me a perfect rating. Feel free to reach out if you have any further questions or concerns in the future. Best Regards, Travis Hofmann.

Genevieve Dyer H.

2 years ago

Everyone I dealt with was informative, pleasant and professional.

Business response:

I'm sincerely grateful for your kind words and the perfect rating, Genevieve. The team and I at Mutual of Omaha Mortgage always strive to provide informative, pleasant, and professional service. I'm thankful that we were able to meet your expectations. Your feedback is highly valued and appreciated. Looking forward to continue serving your mortgage needs in the future.

Donna K. B.

2 years ago

The app. And easy contact. All cals answer when I called not answering machine. Made for answering any questions fast and easy. No playing phone tag. Everyone was polite

Business response:

I'm thrilled to hear that you had such a positive experience with our app and customer service, Donna. At Mutual of Omaha Mortgage, we strive to provide a straightforward and efficient process, and I'm glad to hear we were successful in that regard. Your feedback is greatly appreciated and will help us continue to improve our service. Thank you for taking the time to share your experience and for the excellent rating.

Francesmary R.

2 years ago

I felt Kenneth was going above & beyond what he needed to do to accommodate me & my needs.

Business response:

Francesmary, thank you so much for your kind words and 5-star rating. It was a pleasure assisting you with your needs. At Mutual of Omaha Mortgage, we strive for excellence and always aim to go above and beyond for our clients. I'm thrilled to hear that you felt accommodated - that's always our goal! Thanks again for choosing us. Best regards, Kenneth Alban.

Robert Lee G.

2 years ago

Kennth was very patient n kind

Business response:

I'm thrilled to hear that you had a positive experience with me, Robert. Your kind words mean a lot. I try my best to be patient and kind with all of my clients, and I'm happy to know that you appreciated that approach. Thank you for choosing Mutual of Omaha Mortgage, and for taking the time to leave such a wonderful rating and review.

Steven A G.

2 years ago

I had to bring no money to closing.

Business response:

I'm so glad to hear about your positive experience, Steven. Keeping the process efficient and cost-effective for our clients is always a priority here at Mutual of Omaha Mortgage. It's great to know that we were able to achieve this for your closing. Thank you for the 5-star rating, your feedback is greatly appreciated! Best Regards, Tracy Burke

Susan M.

2 years ago

The buyer has some issues, but Tracy worked with them and we worked them out. We had an issue with the house and Tracy keep everything moving while the issue was taken care of and went far and beyond making things work well for the Buyers and the Seller was very Happy with everything she did.