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Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Andre was very kind, attentive and available throughout the process. His response was almost always immediate, even outside business hours. He worked hard to find a solution that would work for me and my family.
Business response:
Thank you, Edward, for your kind words and the five-star rating. I am thrilled to hear that you were satisfied with the way I handled your case. Your satisfaction is my top priority, and I am glad that the solution we found suits you and your family. I'm always here to support you even after business hours, and I'm glad you appreciated it. It's clients like you that make my work at Mutual of Omaha Mortgage rewarding. Don't hesitate to reach out if you need any further assistance.
Verified by Mutual of Omaha Mortgage
The constant level of communication made me feel very confident I had experienced people working in my corner throughout the entire process.
Business response:
I'm grateful to hear that you appreciated the level of communication throughout your mortgage process, Eddy. Here at Mutual of Omaha Mortgage, our goal is to make our clients feel confident and well-informed every step of the way. Your positive review and high rating mean a lot to me. Should you need any further assistance, please do not hesitate to reach out. Thank you for trusting me and my team.
Verified by Mutual of Omaha Mortgage
Matthew was very attentive to all my questions and needs throughout the whole process and even after!!!
Business response:
I really appreciate your positive review, Lynn. I always strive to provide top-notch service and I'm glad to hear that I was able to meet your needs effectively. Even after the process, I'm always here to assist you. Thank you for choosing Mutual of Omaha Mortgage and for your high rating. It was a pleasure working with you.
Verified by Mutual of Omaha Mortgage
I explained what I needed and he listened. Didn’t try and talk me into anything extra
Business response:
I'm thrilled to hear your positive feedback, Jarod. It's always my goal to provide tailored services that best fit each client's unique needs. I'm glad to know you felt heard and respected during our interactions, as that's a crucial part of my philosophy here at Mutual of Omaha Mortgage. Thanks for the impressive rating! Let me know if there's anything else I can assist you with in the future.
Verified by Mutual of Omaha Mortgage
Matthew was thorough, consistent and always followed-up timely!
Business response:
Thank you for the glowing review, Steve! I'm glad to hear that my thorough and consistent service met your expectations. Your feedback is greatly appreciated and it's always rewarding to know that my efforts have made a positive impact. I look forward to assisting you again with any future mortgage needs you may have with Mutual of Omaha Mortgage. Best regards, Matthew Givens.
Verified by Mutual of Omaha Mortgage
Excellent communication and going above and beyond in answering questions and trying to make all of our requests met with understanding and trying to meet our needs.
Business response:
I sincerely appreciate your kind words and stellar rating, Tammy. It was a pleasure assisting you in your process with Mutual of Omaha Mortgage. I pride myself on clear communication and doing all I can to meet my clients' needs. Your feedback makes it all worthwhile. Thank you for taking the time to write this review.
Verified by Mutual of Omaha Mortgage
Excellent service and communication throughout the entire process
Business response:
Thank you for your kind words, Thomas. I'm pleased to hear that you found our service excellent and our communication throughout the process satisfactory. Your feedback means a lot to us at Mutual of Omaha Mortgage, and it's clients like you who make our job rewarding. I'm glad I could assist you and I look forward to working with you again. Remember, we're always here for any mortgage needs you may have in the future. Best, Tracy Burke.
Verified by Mutual of Omaha Mortgage
Informative, thorough
Business response:
I'm delighted to hear you had such a positive experience, Vickye. Your feedback is greatly appreciated! It's always my goal to ensure my clients at Mutual of Omaha Mortgage are fully informed and the process is thorough. Your 5-star rating means a lot to me. If you need any further assistance, don't hesitate to reach out. Best regards, Tracy Burke.
Verified by Mutual of Omaha Mortgage
He was very considerate to my schedule with being a truck driver and helped make it a very pleasant and not rushed feeling,I am very satisfied with his job.
Business response:
Thank you so much, Allen, for the high rating and for taking the time to post such a thoughtful review. I'm glad to hear that you had a pleasant experience and you didn't feel rushed. As a truck driver, I understand that your schedule can be unpredictable and challenging and I was more than happy to accommodate that. Hearing that you are very satisfied with my work is the utmost compliment I could receive. Please do not hesitate to reach out to me or anyone at Mutual of Omaha Mortgage if you need anything in the future. Than... read more
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 2,261 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.