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Mutual of Omaha Mortgage
- Mortgage Lenders
- Decatur, AL
About this business
Location details
2600 Point Mallard Pkwy SE, Decatur, AL, 35603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Ryan was very knowledgeable and explained things in terms that were easy to understand and made perfect sense. He guided us through all the options and gave some very good advice on best options for waht we wanted. I would highly recommend him.
Business response:
I appreciate your positive feedback, Grant. It was my pleasure to guide you through the mortgage options and provide advice tailored to your needs. Your willingness to recommend me is the highest compliment. I'm glad my explanations were helpful and made sense to you, as it's always my goal to ensure my clients have a clear understanding. Thank you for choosing Mutual of Omaha Mortgage and for your 5-star rating. I look forward to the opportunity to work with you again in the future. - Ryan Kretzer
Verified by Mutual of Omaha Mortgage
The process was easy and I was kept informed of progress along the way.
Verified by Mutual of Omaha Mortgage
Even though the loan took several times to finally be completed, Chris never gave up on us. This refinance is going to help my family out so much. Thank you Chris for never giving up!!!
Verified by Mutual of Omaha Mortgage
Chris communicated with me the throughout the process. I work an overnight shift and he worked with me to ensure I could complete the refinance.
Verified by Mutual of Omaha Mortgage
Aaron was amazing to work with. He always responded to questions quickly. When I first started looking into refinancing, it was a little intimidating and I really wasn’t sure how the whole process worked. Aaron reached out and he made this process so simple and easy. It was not stressful at all and the entire process was fast. The customer service could not have been better. I would 100% recommend Aaron and Mutual Of Omaha.
Business response:
Thank you, Donna, for your glowing review and the perfect rating. I'm thrilled to hear that you had such a positive experience with the refinancing process. It was a real pleasure working with you and helping to simplify everything. Your satisfaction is my top priority, so I'm glad to hear you found the process straightforward and stress-free. Thank you for choosing and recommending me and Mutual of Omaha Mortgage. Your support is greatly appreciated.
Verified by Mutual of Omaha Mortgage
Aaron always had an answer to questions and was quick to respond. The entire process was very simple and every step was explained and made easy to get through. Thank you
Business response:
I am thrilled to hear that you found the process simple and informative, Tina. I strive to ensure all queries are promptly answered and the process is as smooth as possible for each customer. Your feedback is greatly appreciated and it was a pleasure assisting you with your mortgage needs. Thank you for choosing Mutual of Omaha Mortgage and don't hesitate to reach out if there's anything more I can assist you with in the future. - Aaron McGill
Verified by Mutual of Omaha Mortgage
Very easy and fast, Aaron did a great job with any questions and was available as I needed him.
Business response:
I greatly appreciate your kind words and 5-star review, Scott. It was my pleasure to assist you with your mortgage needs. Being readily available to answer your questions and ensure the process was both fast and easy was my top priority. Your satisfaction is significant to our team at Mutual of Omaha Mortgage. Thank you for entrusting your business with us. Please don't hesitate to reach out if you need any further assistance.
Verified by Mutual of Omaha Mortgage
Constant and accurate communication. Best we’ve ever dealt with. Austin was outstanding!
Verified by Mutual of Omaha Mortgage
How fast and helpful they were with getting this done.
Business response:
I'm delighted to hear that you found our process swift and supportive, Rachel. It's always my goal to make the mortgage process as smooth as possible. Thank you for the perfect rating and the generous feedback. I look forward to serving any of your future needs with Mutual of Omaha Mortgage.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 702 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.