Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Decatur, AL

About this business

Finance Mortgage Lenders

Location details

2600 Point Mallard Pkwy SE, Decatur, AL, 35603, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.8702 reviews

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Thomas H.

a year ago

Keeping us informed of process and getting the best interest rate for us.

Business response:

I'm glad to hear you felt well-informed throughout the process, Thomas. It's always my aim to ensure my clients are fully aware of each step as we go along and to secure the best possible interest rate. Your kind words mean a lot to me and the Mutual of Omaha Mortgage team. We're here for you if you need anything else in the future. Thanks again for the positive review and the 4.5-star rating.

Gabriel C.

a year ago

Chris was very transparent and open to communicate with me and the use of technology was very smooth and time saving.

Vicky A.

a year ago

When I had questions I got an answer in a reasonable amount of time

Troy Somerville S.

a year ago

Chandler was wonderful always there when we needed him just a phone call or text message away

Business response:

I'm truly grateful for your kind words, Troy. It was a pleasure to assist you throughout the process. Your satisfaction is my top priority, so I'm glad to hear that my availability made your experience with Mutual of Omaha Mortgage a positive one. Thank you for taking the time to leave a review and for the 5-star rating. I look forward to working with you again in the future.

Daniel H.

a year ago

communication; follow up and then following through!

Business response:

I'm thrilled to hear that you had a positive experience working with me, Daniel. Your comments about my communication and follow through are much appreciated. It was my pleasure to assist you with your mortgage needs at Mutual of Omaha Mortgage. Your feedback is invaluable and encourages me to maintain the high standard of service I strive to provide. Thank you for choosing us and for the 5-star rating. It was an absolute pleasure working with you.

Dawnica S.

a year ago

Ryan made the process easy by answering any questions we had right away. He communicated well through the whole process which helped to put my mind at ease. I also appreciated the organization in which everything was handled when it came to requesting documents. We're overall very happy with how this process went and plan to be a repeat customer.

Business response:

I'm thrilled to hear about your positive experience, Dawnica! Your kind words and feedback affirm the dedication I put into my work at Mutual of Omaha Mortgage. It's fantastic to know that you felt at ease during the process and were satisfied with the organization of document requests. I'm looking forward to working with you again in the future. Thank you for taking the time to leave such a great review and for the perfect rating!

Beth H.

a year ago

Extremely knowledgeable. Informed us each step. Easily completed tasks for smooth closing. Highly recommend their company.

Business response:

I'm very grateful for your kind words, Beth. It was a pleasure guiding you through each step of the mortgage process. I'm thrilled to hear you had a smooth closing and I appreciate your high recommendation. Here at Mutual of Omaha Mortgage, we strive to provide the best service possible. Thank you for your review and your trust in our company.

Ryan L T.

a year ago

The speed and ease of the entire process. Everything was very smooth.

Business response:

I'm truly grateful for your kind words, Ryan. It was my pleasure to assist you and I'm glad to hear that you found the process smooth and easy. Your satisfaction is our top priority at Mutual of Omaha Mortgage. I'm thrilled that you had a 5-star experience. Thank you once again for your feedback.

Donald L. C.

a year ago

he knows his job

Business response:

I greatly appreciate your kind words and the perfect rating, Donald! It's my foremost priority to have a thorough understanding of my role and responsibilities. Your feedback reaffirms the hard work we put in every day at Mutual of Omaha Mortgage. Thank you again for your comments. Please don't hesitate to reach out for any future needs. Best regards, Chandler Livingston.