Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Decatur, AL

About this business

Finance Mortgage Lenders

Location details

2600 Point Mallard Pkwy SE, Decatur, AL, 35603, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.8702 reviews

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Melanie R.

a year ago

Ryan is very knowledgeable, open to questions, explains things well, and seemed to really want to help make the purchase of a home possible for me. I feel he went out of his way to find resources and work in tandem with my realtor, and he always responded in a timely manner. I'm very pleased with the service he provided.

Business response:

Thank you so much, Melanie, for leaving such a detailed review. I'm really glad to hear that you appreciated the collaborative effort I put in with your realtor and that you felt my responses were timely. It was a pleasure helping you navigate the home buying process. I always aim to make it as smooth and understandable as possible. Thanks again for choosing Mutual of Omaha Mortgage. I'm here for any future needs or questions you may have. - Ryan Kretzer

Steven Alan S.

a year ago

Great job everything was quick and easy

Business response:

I sincerely appreciate your kind words, Steven. I'm thrilled to know that you found our process quick and easy. I strive to provide the best service possible and your feedback reaffirms the hard work we put in every day at Mutual of Omaha Mortgage. Please don't hesitate to reach out if you need anything else. Thank you once again for your 5-star review.

Artis E. P.

a year ago

I like the steps. You can see the process as it progresses.

Business response:

I'm glad to hear that you liked the transparency of our process, Artis. It's important for us at Mutual of Omaha Mortgage to keep our customers updated every step of the way. Your positive feedback and 5-star rating is genuinely appreciated, thank you!

Michael A. F.

a year ago

Very easy straightforward. Great Broker Great experience.

Business response:

I'm thrilled to hear that you had a great experience with our services, Michael. Your kind words and generous 5-star rating are truly appreciated. I aim to make the process as easy and straightforward as possible, and I'm glad to see that reflected in your review. Thank you for choosing Mutual of Omaha Mortgage, your business is immensely valued.

Jaclyn S.

a year ago

Aaron communicated with us constantly. He made this process as smooth as possible

Business response:

I'm absolutely delighted to hear that you felt well-communicated and supported throughout the process, Jaclyn. Your satisfaction is my top priority, and I always aim to make the mortgage process as smooth as possible for my clients. Thank you for taking the time to share your positive experience and for the 5-star rating. It was a pleasure working with you. Best wishes for your future with Mutual of Omaha Mortgage.

Kevin L K.

a year ago

Austin was always available and eager to help through the entire process. He was very pleasant and professional.

Business response:

I'm extremely thrilled to hear your positive feedback, Kevin. Your satisfaction is my top priority and I'm glad I was able to meet your expectations. Working with you was a pleasure, and I'm honoured to have had the opportunity to assist you. Always feel free to reach out if you need any help in the future. Thank you for choosing Mutual of Omaha Mortgage and for the fantastic rating!

Lovietta W.

a year ago

Aaron was very helpful every step of the process. He kept us informed and answered every question we had.

Business response:

I'm overwhelmingly grateful for your kind words, Lovietta. It was my pleasure to be there every step of the way for you in this process. I'm glad to hear that you felt informed and that your questions were answered. At Mutual of Omaha Mortgage, we aim for providing the best service possible. Thank you for the fantastic rating! If you have any more questions in the future, don't hesitate to ask.

Jose R.

a year ago

Communication was outstanding

Business response:

I am delighted to hear that you had a positive experience with our communication, Jose. It’s my utmost responsibility to ensure clear and prompt communication for a seamless process. Your feedback means a lot to both me and the whole team at Mutual of Omaha Mortgage. We look forward to serving you again in the future. Thank you for the fabulous rating!

Kalen B. K.

a year ago

Great communication and answered all questions in a timely manner. Was a pleasure to deal with.

Business response:

I'm thrilled to hear that you had a positive experience working with me at Mutual of Omaha Mortgage, Kalen. Communication is vital in our line of work, so I'm glad I could provide timely answers to your questions. It was an absolute pleasure working with you too! Your satisfaction is my top priority, and I appreciate your 5-star review. Don't hesitate to reach out if you have any more questions in the future. Many thanks.