Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Decatur, AL

About this business

Finance Mortgage Lenders

Location details

2600 Point Mallard Pkwy SE, Decatur, AL, 35603, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.8702 reviews

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Darren H.

2 years ago

Ryan went above and beyond to explain every step of the process and was ready and available whenever we needed him.

Business response:

I truly appreciate your positive feedback, Darren. It was my pleasure to guide you through each step of the process. Ensuring that you felt ready and supported was my top priority. I'm thrilled to hear that your experience with Mutual of Omaha Mortgage was a 5-star one! If you need any further assistance, don't hesitate to reach out. Thank you for taking the time to share your experience.

Shaguanta K.

2 years ago

Aaron walking me through the process

Business response:

Thank you so much for the positive feedback, Shaguanta. I'm glad to hear that you were satisfied with the guidance I provided throughout your process. It's always my goal to make the mortgage process as clear and straightforward as possible for our clients at Mutual of Omaha Mortgage. Your 5-star review motivates me to continue providing excellent service. Thanks again!

Robert P. C.

2 years ago

Chris open to understanding my current financial situation and treating me with respect. That may sound trivial but after dealing with a few other lenders it became paramount for me

Bryan Wayne B.

2 years ago

Prompt and informative. Answered any questions i had

Business response:

I appreciate your kind words, Bryan. It was my pleasure to assist you with your mortgage needs and I'm glad to hear that you found my service prompt and informative. My goal is always to provide clear and precise answers to all questions. Thank you for choosing Mutual of Omaha Mortgage and for the stellar 5-star rating! Remember, I'm here for any future queries you may have. Sincerely, Aaron McGill.

Kenneth Taylor Overcash S.

2 years ago

Good communication

Business response:

I appreciate your positive feedback, Kenneth. Communication is key in what we do at Mutual of Omaha Mortgage, and I'm glad to hear that the effort we put into maintaining this was recognized. Your satisfaction is always our top priority, and I'm delighted to know that we were able to meet your expectations. Thank you for your high rating; it motivates us to continually improve our services. Looking forward to assisting you again in the future.

Mary E. M.

2 years ago

Chris was very helpful and responsive throughout the entire process. I really enjoyed working with him.

LaTanya W.

2 years ago

Aaron's knowledge and ability to explain my options made my experience great and easy for me to understand.

Business response:

I'm truly pleased to hear that you had a great experience, LaTanya. Helping customers like you understand their options is one of the most rewarding parts of my job. I appreciate your positive feedback and your high rating. It was a privilege working with you on your mortgage needs with Mutual of Omaha Mortgage. Thanks again. Best, Aaron McGill.

Darlene C. T.

2 years ago

Mr. Chris Borden was there with me each step of the way, answering questions and giving explanation as I needed them. His reassurance and professional manner was greatly needed and appreciate.

Mark S.

2 years ago

Responsive and helpful

Business response:

Thank you, Mark, for taking the time to leave us such a positive review. I'm glad to hear that you found our service responsive and helpful. At Mutual of Omaha Mortgage, we strive to provide the best service to our customers and your feedback is instrumental in that process. I look forward to assisting you with your future needs. Thanks again for your rating of 4.83 out of 5 stars!