Mutual of Omaha Mortgage's cover image

This profile has been claimed by the business owner or representative.

Mutual of Omaha Mortgage

4.8

About this business

Location details

2600 Point Mallard Pkwy SE, Decatur, AL, 35603, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8702 reviews
Select a rating
Tannya S. C.'s profile image
Tannya S. C. 

Verified by Mutual of Omaha Mortgage

a year ago

Aaron explained important information better than any other person I spoke with about refinancing. 

Business response:

I'm truly grateful for your kind feedback, Tannya. It's always my goal to ensure my clients fully understand the process and their options when it comes to refinancing. I'm glad I was able to assist you to your satisfaction. The trust you've placed in me and Mutual of Omaha Mortgage is highly valued. Thank you once again for your time in leaving such a positive review and for the perfect rating. Looking forward to serving any of your future mortgage needs! 

Latisha H.'s profile image
Latisha H. 

Verified by Mutual of Omaha Mortgage

a year ago

My experience with Mutual of Omaha Mortgage has been nothing short of exceptional! From their foundation of trust and expertise to their commitment to personalized guidance, efficiency, customer service, and innovative convenient technology, they have set a benchmark for excellence in the mortgage industry. Chandler Livingston made my experience absolutely wonderful. Chandler's knowledge, and support were remarkable and made me feel that I was in trusted hands. Choosing Mutual of Omaha Mortgage was not just a decision; it wa... read more

Business response:

I am incredibly grateful and humbled by your kind words, Latisha. It brings me immense satisfaction to hear that your experience with Mutual of Omaha Mortgage exceeded your expectations. We pride ourselves on the level of service, efficiency, and the innovative technology we bring to our customers. It was a pleasure to guide you throughout your journey and I'm thrilled to learn that you felt well taken care of. Thank you for choosing Mutual of Omaha Mortgage and for sharing your positive experience. I look forward to assisti... read more

Raynald S. H.'s profile image
Raynald S. H. 

Verified by Mutual of Omaha Mortgage

a year ago

Covered all the bases, very professional, very helpful. This has been the best refi experience we have ever had! Thank you all! Kat Houle 

Business response:

I sincerely appreciate your glowing review, Raynald. It's fantastic to hear that your refinance experience with Mutual of Omaha Mortgage was the best you've had. Ensuring a professional, comprehensive, and helpful service is a priority for me, and your feedback validates the hard work. Thank you for your trust and the opportunity to serve you. Best wishes, Chandler Livingston. 

Christopher Allen R.'s profile image
Christopher Allen R. 

Verified by Mutual of Omaha Mortgage

a year ago

Responsive communication was very apperciated! 

Business response:

I'm sincerely thankful for your positive review, Christopher. It was my pleasure assisting you, and I'm delighted to hear that you appreciated my responsive communication. I strive to provide the best service at Mutual of Omaha Mortgage. If you have any more needs in the future, don't hesitate to reach out. Wishing you all the best. -Austin Kretzer 

Omar M.'s profile image
Omar M. 

Verified by Mutual of Omaha Mortgage

a year ago

The ease and guidance provided 

Business response:

I'm so glad to hear that you found the process straightforward and felt well-guided, Omar. It's incredibly important to me that my customers feel confident and oriented at every step of their journey with Mutual of Omaha Mortgage. I want to thank you for taking the time to share your experience and for your generous rating. It was a pleasure to work with you! 

Jennifer Dawn M.'s profile image
Jennifer Dawn M. 

Verified by Mutual of Omaha Mortgage

a year ago

Austin is a personably person to work with. He was able to answer any of my questions and made the entire experience easy 

Business response:

I greatly appreciate your feedback, Jennifer! I'm thrilled to hear that you found our collaboration effective and your mortgage experience with Mutual of Omaha Mortgage stress-free. Knowing I could successfully guide you through this process and answer all your questions is truly rewarding. Thank you for your trust and the 5-star rating. Looking forward to our future interactions. 

Richard L. A.'s profile image
Richard L. A. 

Verified by Mutual of Omaha Mortgage

a year ago

He was very friendly and also easy to get a hold of. He explain ed everything that we needed to do . The time frame was was perfect. 

Business response:

I'm very grateful for your kind words, Richard. It was truly my pleasure to assist you and I'm thrilled that you found the process easy to understand and timely. Here at Mutual of Omaha Mortgage, we believe clear communication and a friendly service are key to a great customer experience. I'm glad I was able to provide that for you. Thank you again for your 5-star review and your trust in me and our company. 

Michael W.'s profile image
Michael W. 

Verified by Mutual of Omaha Mortgage

a year ago

Austin was great! Responsive and answered all the questions. 

Business response:

I'm really delighted to hear your feedback, Michael. Ensuring that all your questions are addressed promptly and efficiently is one of my main priorities. I appreciate your 5-star rating and it was indeed a pleasure working with you. I aim to keep providing this level of service in the future too. Thanks for choosing Mutual of Omaha Mortgage. 

Jade C.'s profile image
Jade C. 

Verified by Mutual of Omaha Mortgage

a year ago

Always great communication! 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 702 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.