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2600 Point Mallard Pkwy SE, Decatur, AL, 35603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
My credit situation was not the best but Chris was very easy to talk to and deal. I appreciate is help a lot.
Verified by Mutual of Omaha Mortgage
Aaron made everything super simple always had great communication for everything needed and assisted to make it smooth
Business response:
Thank you for your kind review, Denny. I'm glad to hear that the process felt simple and smooth for you, and that communication was effective throughout. It was a pleasure working with you, and I’m here if you need anything in the future.
Verified by Mutual of Omaha Mortgage
Chandler answered any of my questions quickly, and was able to help me understand the whys and hows of each step of the process. I am a very busy person and really loved being able to communicate via email and your app.
Business response:
I’m glad I could be there to answer your questions promptly and help you navigate each step of the process. Balancing communication through email and our app was important, and I'm happy it aligned with your busy schedule. Thank you for sharing your experience with Mutual of Omaha Mortgage. If anything else comes up, don’t hesitate to reach out.
Verified by Mutual of Omaha Mortgage
You told me what you needed and when you wanted it, and I got it for you. You were very precise. The communication was excellent. I enjoyed working with you.
Business response:
I'm grateful for your feedback, Walter. I'm pleased to hear that our communication was effective and the process met your expectations. It was a pleasure working with you as well, and I appreciate your precision and cooperation throughout. If you ever have any questions or need assistance in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Aarron is a good dude. Responds quickly and clearly. If he didn't know the answer to something he found out. Very straight forward and honest. We had to jump through some hoops with mine too. 10/10 recommend and I will be returning
Business response:
I'm glad to hear that you had a positive experience with your mortgage process. It was a pleasure assisting you, and I appreciate your kind words and recommendation. I'm here to help with any future needs you may have.
Verified by Mutual of Omaha Mortgage
Communication and using text worked well with my schedule.
Verified by Mutual of Omaha Mortgage
Communication and using text worked well with my schedule.
Business response:
I'm glad that our communication methods fit well with your schedule, Sara. It was a pleasure assisting you at Mutual of Omaha Mortgage. If you have any further questions or need assistance, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
AAron answered all my questions and he was there when we needed him and I appreciate the help with the on line things. I do think that it took quiet a long time to finish the loan that i ask for. I was almost ready to give up and go somewhere else But Aaron had worked so hard . l didn't want to do that to him.
Business response:
I'm glad I could assist you with your questions and the online process. I understand the timeline for completing the loan was longer than expected, and I appreciate your patience and willingness to continue working with me. Your feedback is valuable, and I am grateful for your trust in my efforts. If you have any further questions or need assistance, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
quick and painless
Business response:
I'm glad to hear that the process was quick and painless for you. It was a pleasure to assist you, and I appreciate your feedback.
Mutual of Omaha Mortgage has a 4.8 star rating with 736 reviews.
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.