Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Decatur, AL

About this business

Finance Mortgage Lenders

Location details

2600 Point Mallard Pkwy SE, Decatur, AL, 35603, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.8702 reviews

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Roberta K.

5 months ago

Brayson made the process very easy and was always there to answer any questions and help guide us through the entire loan process

Business response:

I'm thrilled to hear that the process was smooth for you and that I could assist with any questions you had. It was a pleasure guiding you through the loan process with Mutual of Omaha Mortgage. Thank you for your kind words.

Arlene B.

6 months ago

AAron answered all my questions and he was there when we needed him and I appreciate the help with the on line things. I do think that it took quiet a long time to finish the loan that i ask for. I was almost ready to give up and go somewhere else But Aaron had worked so hard . l didn't want to do that to him.

Business response:

I'm glad I could assist you with your questions and the online process. I understand the timeline for completing the loan was longer than expected, and I appreciate your patience and willingness to continue working with me. Your feedback is valuable, and I am grateful for your trust in my efforts. If you have any further questions or need assistance, please feel free to reach out.

Allen O.

6 months ago

quick and painless

Business response:

I'm glad to hear that the process was quick and painless for you. It was a pleasure to assist you, and I appreciate your feedback.

James R. C.

6 months ago

Were kept up to date on what was happening

Business response:

Thank you for your review, James. I'm glad to hear that you felt informed throughout the process. Keeping you updated is a priority for us at Mutual of Omaha Mortgage. If you have any further questions or need assistance, feel free to reach out.

Jack T. L.

6 months ago

Chandler was quick to respond to any and every question I had and went above and beyond when I didn't understand something in the process! Will definitely recommend him to anyone I can!

Business response:

I'm thrilled to hear that I could assist you effectively and clarify your questions throughout the process. Thank you for your kind words and for recommending my services at Mutual of Omaha Mortgage. If you have any further questions, feel free to reach out.

Paul B. S.

6 months ago

kept me informed the whole time ... easy to work with ... answered all my questions

Business response:

I'm glad to hear that you found the process smooth and that I could assist with your questions. Keeping you informed is a priority, and I'm pleased it made your experience easier. Thank you for your feedback.

Marvin E. L.

6 months ago

Aaron made the process easy. He kept an open line of communication and kept me informed through out the loan.

Business response:

I'm thrilled to hear that the process was smooth for you. It was a pleasure keeping you informed throughout the loan process. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.

Bennie C.

6 months ago

Austin was very helpful but the lack of knowledge of fha guidelines and policies in the beginning of my search for a loan would have made this a much more pleasant and effective proces, I'm not sure who didnt didn't catch the fha waiting period after a loan was initiated but after we passed the 6mos point and Austin could proceed with the loan it was very efficient and pleasent.

Business response:

Bennie, thank you for your feedback. I'm glad that the process became efficient and pleasant once we moved past the initial waiting period. I apologize for any inconvenience caused by the early stages of the loan process. Your insights are valuable, and I will use them to improve my understanding of FHA guidelines. If you have any further questions or need assistance, please feel free to reach out.

Michael T. C.

6 months ago

Aaron answered my call after work hours 24. / 7. Very nice guy. I would use him again. Give him a good bonus. Thanks for your help.

Business response:

I'm thrilled to hear that I could assist you effectively, even after hours. Your kind words and support mean a lot. Thank you for considering me for future needs.