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Mutual of Omaha Mortgage
- Mortgage Lenders
- Decatur, AL
About this business
Location details
2600 Point Mallard Pkwy SE, Decatur, AL, 35603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
This experience was great because my Associate Sales Manager was very knowledgeable. All my questions were answered and concerns were addressed. The process was made easy to interpret. I also appreciated the compassion that was shown and benefits for veterans that Mutual Omaha offered.
Business response:
I'm thrilled to hear that you had a positive experience with us, Ansley. Your feedback is greatly appreciated, and it's pleasing to know that the process was clear and easy for you. We're committed to showing compassion and providing benefits for our veterans, so I'm glad to hear that this was a meaningful part of your experience with Mutual of Omaha Mortgage. Please don't hesitate to reach out if you have any further questions or concerns in the future. It was a pleasure working with you. - Aaron McGill
Verified by Mutual of Omaha Mortgage
Aaron McGill was easy to deal with. Helpful when necessary. Application went fairly fast and concluded easily. Aaron was always pleasant when I did call and always called back ASAP when a call back was required. Thank You Aaron!
Business response:
I really appreciate you taking the time to share your experience, Kathleen. I'm absolutely delighted to hear that you found the application process efficient and that my responsiveness met your expectations. Your kind words motivate me to maintain excellent service, and I'm grateful to have been able to assist you. Thank you so much for choosing Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
The whole experience was great. Even with hiccups from outside agencies he still got the job done quickly and smoothly!
Business response:
I'm thrilled to hear that you had a great experience, Brianna! Despite encountering a few hiccups from outside agencies, I'm glad we were able to complete the process quickly and smoothly. Your satisfaction is incredibly important to us at Mutual of Omaha Mortgage. Thank you for the 5-star rating; I'm here if you need anything in the future.
Verified by Mutual of Omaha Mortgage
Overall everyone work with me. I'm happy with the support I had received.
Business response:
It's wonderful to hear that you're happy with the support you received, Louis. I'm pleased to know that our team at Mutual of Omaha Mortgage could work effectively with you. We appreciate the 4.50 out of 5-star rating. We strive to continuously improve our service and your feedback is greatly valuable. Thank you once again.
Verified by Mutual of Omaha Mortgage
Chandler was great! He takes the time to explain everything to make sure you understand. He keep in touch with you to address any concerns that you may have. This has been a great experience to have a company that looks out for your best interest.
Business response:
Thank you so much for your kind words, Christy. I'm pleased to hear that you had a great experience. I strive to ensure that all of my clients understand each step of the process and feel comfortable with their decisions. It was truly a pleasure working with you. Looking forward to assisting you in the future with any needs you may have. Until then, take care!
Verified by Mutual of Omaha Mortgage
Aaron was very personable and gave great guidance throughout the proceas.
Business response:
I'm thrilled to hear that you had a positive experience working with me, Francisco. Your feedback means a lot! My aim is to always provide personable and comprehensive guidance to help clients navigate the mortgage process with Mutual of Omaha Mortgage. I'm glad to hear that you found this to be true. Thank you for your 5-star review. Remember I'm just a call away if you have any further questions or need assistance in the future.
Verified by Mutual of Omaha Mortgage
Great professionalism, and kind staff willing to help me
Business response:
Christopher, thank you for the stellar review! It warms my heart to know that you appreciated our professionalism and cooperative spirit here at Mutual of Omaha Mortgage. Your satisfaction is pivotal to us, so I'm pleased to hear that we were able to assist you with your needs. Thank you once again for your kind words, and feel free to reach out if you need further assistance. - Chandler Livingston.
Verified by Mutual of Omaha Mortgage
Austin was great from beginning to end. Very communicative and the process for me was super efficient and quick. I definitely hope I have the opportunity to work with Austin in the future.
Verified by Mutual of Omaha Mortgage
Austin was very knowledgeable and patient with me and my wife when ever we had questions about our Refinance.
Business response:
I'm truly grateful for your kind words, Shawntell. It was a pleasure assisting you and your wife with your refinance process. I strive to ensure my clients fully understand each step, and I'm glad you felt that commitment. Here at Mutual of Omaha Mortgage, we are committed to exceptional service. Once again, thank you for the 5-star rating! If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 736 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.