Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Decatur, AL

About this business

Finance Mortgage Lenders

Location details

2600 Point Mallard Pkwy SE, Decatur, AL, 35603, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.8702 reviews

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Troy M.

9 months ago

Chris was so great to work with. He answered any questions we had. He kept us updated on how things were going. He was willing to walk through all the options we had and gave us his opinion on what would be best for us but left the determination to us. i cant say enough good things about Chris!!!

Margaret M. W.

10 months ago

Aaron was very helpful,

Business response:

Margaret, thank you so much! That means a lot to me. I really enjoyed helping you and I'm so glad I could be of assistance. I appreciate you taking the time to share your experience.

Celia E L.

10 months ago

Understanding and patience with my questions and challenges.

Business response:

I'm thrilled to hear that you had a positive experience, Celia! It was a pleasure to assist you and answer your questions, ensuring everything was clarified. Your patience and understanding were greatly appreciated. Knowing you're satisfied with the service provided is indeed gratifying. If you ever need further assistance or have any more questions, don't hesitate to reach out. Thanks for choosing Mutual of Omaha Mortgage.

Celia E L.

10 months ago

Understanding and patience with my questions and challenges.

Shane D. B.

10 months ago

Chris was top notch. I can not even imagine a way to make this experence easier or more pleasent. thank you again chris

Business response:

I'm thrilled to hear about your positive experience, Shane! It was my pleasure to assist you in making the process as smooth and pleasant as possible. I truly value your feedback and the time you took to write such a great review. Don't hesitate to reach out if you need any further assistance. Thank you again! - Chris Borden, Mutual of Omaha Mortgage

Elaner M. B.

11 months ago

Brayson listened, and he delivered on everything he said he would do for us. He is one of the best people I have ever worked with. His customer service skills are excellent, and I would highly recommend him. Our lives will be so much better because of his expertise. Thank you so much.

Business response:

Hello Elaner, I'm sincerely honored by your kind words and wonderful rating. It was truly a pleasure working with you on your mortgage needs. I'm thrilled that I could deliver on my promises and that my service had such a positive impact on your life. Your recommendation means a lot. Please don't hesitate to reach out if you need anything in the future. Thank you again for choosing Mutual of Omaha Mortgage.

Vincent A. F.

11 months ago

Brayson was good on helping us get through this experience.

Business response:

Thanks for the positive feedback, Vincent! I'm pleased to hear you were satisfied with the help provided during this experience. Your satisfaction is my priority, and it's always great to hear that it's being achieved. Looking forward to assisting you again at Mutual of Omaha Mortgage. Cheers, Brayson Dickinson.

Ansley R. N.

11 months ago

This experience was great because my Associate Sales Manager was very knowledgeable. All my questions were answered and concerns were addressed. The process was made easy to interpret. I also appreciated the compassion that was shown and benefits for veterans that Mutual Omaha offered.

Business response:

I'm thrilled to hear that you had a positive experience with us, Ansley. Your feedback is greatly appreciated, and it's pleasing to know that the process was clear and easy for you. We're committed to showing compassion and providing benefits for our veterans, so I'm glad to hear that this was a meaningful part of your experience with Mutual of Omaha Mortgage. Please don't hesitate to reach out if you have any further questions or concerns in the future. It was a pleasure working with you. - Aaron McGill

Kathleen F. B.

11 months ago

Aaron McGill was easy to deal with. Helpful when necessary. Application went fairly fast and concluded easily. Aaron was always pleasant when I did call and always called back ASAP when a call back was required. Thank You Aaron!

Business response:

I really appreciate you taking the time to share your experience, Kathleen. I'm absolutely delighted to hear that you found the application process efficient and that my responsiveness met your expectations. Your kind words motivate me to maintain excellent service, and I'm grateful to have been able to assist you. Thank you so much for choosing Mutual of Omaha Mortgage!