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Mutual of Omaha Mortgage

4.8

About this business

Location details

2600 Point Mallard Pkwy SE, Decatur, AL, 35603, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8736 reviews
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William Drew M.'s profile image
William Drew M. 

Verified by Mutual of Omaha Mortgage

a year ago

Awesome people and very knowledgeable with questions 

Business response:

Thanks for the high rating and kind review, William! It's great to know you found our team at Mutual of Omaha Mortgage to be knowledgeable and helpful. We strive to provide the best service possible, so your feedback is extremely valuable. If you ever have any more questions, do not hesitate to reach out. Thanks once again! 

Charles V.'s profile image
Charles V. 

Verified by Mutual of Omaha Mortgage

a year ago

The process was fairly quick and painless. 

Business response:

I'm thrilled to hear that you found the process efficient and straightforward, Charles. It's always my aim to make things as easy as possible for my clients. Thank you for your kind words and the fantastic 5-star rating. If you need anything in the future, don't hesitate to reach out. 

Joy S L.'s profile image
Joy S L. 

Verified by Mutual of Omaha Mortgage

a year ago

Just the excellent customer service and everything went pretty much smoothly 

Business response:

I'm thrilled to hear that you had a smooth experience and appreciated our customer service, Joy. Your feedback means a lot to me and the entire Mutual of Omaha Mortgage team. If you need any further assistance, don't hesitate to reach out. Thanks for the 5-star rating! 

Kenneth E. G.'s profile image
Kenneth E. G. 

Verified by Mutual of Omaha Mortgage

2 years ago

His response to my concerns. His timely responses. 

Business response:

I appreciate your feedback, Kenneth. Ensuring timely responses and addressing concerns effectively is a key part of my approach to offering the best service at Mutual of Omaha Mortgage. Your rating of 4.16 out of 5 stars is a testament to that commitment. Thank you for taking the time to share your experience with me. I'll strive to continue providing top-notch service in the future. 

Travis D J.'s profile image
Travis D J. 

Verified by Mutual of Omaha Mortgage

2 years ago

Austin was very professional and talked me through the entire process. 

Business response:

I'm really glad to hear that you found our discussions helpful, Travis. It's a priority for me to ensure clients are well-informed throughout the whole process. Your positive feedback gives me great motivation. Thank you for the 5-star rating and for choosing Mutual of Omaha Mortgage. Looking forward to assisting you again in the future. 

Milton Leroy D.'s profile image
Milton Leroy D. 

Verified by Mutual of Omaha Mortgage

2 years ago

Out of several mortgage lenders, and I do mean several. Aaron is the only one who stuck with it and seen the process through. His efforts were outstanding. I highly recommend Aaron and Mutual Of Omaha mortgage lenders to all people. Especially the ones with lower credit scores. An angel in disguise is all I can say about Aaron. 

Business response:

Hello Milton, I'm truly humbled by your kind words and the wonderful 5-star rating. It was my pleasure to assist you through the mortgage process. I'm glad that my efforts had a positive impact, and I appreciate your recommendation. At Mutual of Omaha Mortgage, we strive to provide excellent service, particularly for those who may be facing challenges due to lower credit scores. Your feedback is a great encouragement. Thank you for taking the time to write this review. Wishing you all the best in your new home. Sincerely... read more

Wade E Lewis S.'s profile image
Wade E Lewis S. 

Verified by Mutual of Omaha Mortgage

2 years ago

Chandler is very good at conveying information and very good at his job. He made this whole experience very easy. 

Business response:

Hi Wade, I'm absolutely thrilled to hear you had such a positive experience! Your feedback is incredibly important to us at Mutual of Omaha Mortgage. It's wonderful to know that you found the process easy and the information clear. It's my goal to make things as smooth as possible for our clients. Thank you for taking the time to leave this review and for assigning a 5-star rating. It was a pleasure working with you. 

Richard T. Uhorchuk S.'s profile image
Richard T. Uhorchuk S. 

Verified by Mutual of Omaha Mortgage

2 years ago

Very Professional 

Business response:

I'm really glad to hear that you had a positive experience, Richard. Ensuring professionalism in my services is always a top priority. Thank you for taking the time to share your feedback and for the stellar rating. I look forward to assisting you again in the future if needed. Always here at Mutual of Omaha Mortgage for you! ~Aaron McGill 

Roselyn Maria R.'s profile image
Roselyn Maria R. 

Verified by Mutual of Omaha Mortgage

2 years ago

Austin was very pleasant, knowledgeable, and personable. He made the experience very comfortable and easy. I greatly appreciate how painless and quick the process was made by Austin Kretzer. 

Business response:

I'm truly appreciative of your positive feedback, Roselyn! It was my pleasure to assist you and make your experience with Mutual of Omaha Mortgage as comfortable and easy as possible. Knowing that you found the process to be painless and quick is wonderful to hear. Should you need any further assistance, feel free to reach out. Thank you for taking the time to write this review and for the 5-star rating! 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 736 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.