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Mutual of Omaha Mortgage
- Mortgage Lenders
- Decatur, AL
About this business
Location details
2600 Point Mallard Pkwy SE, Decatur, AL, 35603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Communication and support from Austin was outstanding.
Business response:
I'm so glad to hear that you had a positive experience, Jackson! Your feedback means a lot to me and Mutual of Omaha Mortgage. It was a pleasure to provide support and communication throughout your process. Thank you for the excellent rating! Remember, I'm just a call away if you need anything in the future. Take care!
Verified by Mutual of Omaha Mortgage
Austin was very responsive in a timely manner.
Business response:
I'm thankful for your feedback, Meaghan! It's important to me that I provide timely responses to all my clients. Your satisfaction is my main goal at Mutual of Omaha Mortgage. Your rating gives me encouragement to continue improving. Please don't hesitate to reach out if you need any further assistance.
Verified by Mutual of Omaha Mortgage
Awesome and proficient as always. This is my second time doing business with Mutual of Omaha Mortgage and it has always been great from start to finish.
Business response:
I'm thrilled to hear that you've had a great experience with us for the second time, Mark! Your high rating and kind words mean a lot to me and the entire team at Mutual of Omaha Mortgage. I appreciate your trust in us and look forward to continuing to serve your mortgage needs in the future. Thanks for taking the time to share your review. From, Aaron McGill
Verified by Mutual of Omaha Mortgage
Communication
Business response:
Really appreciate your 5-star review, Joe! Your feedback about the communication aspect validates the efforts we put in to make the mortgage process as seamless as possible at Mutual of Omaha Mortgage. It was great working with you. Don't hesitate to reach out if you have any further needs.
Verified by Mutual of Omaha Mortgage
Chandler was always quick to answer my call or text when I had questions.
Business response:
Really appreciate your positive feedback, Rodney. It's great to know that you found our communication to be quick and efficient. Ensuring our clients feel supported every step of the way is a priority here at Mutual of Omaha Mortgage. Your 5-star rating means a lot to me. Thank you for choosing our service, and don't hesitate to reach out if you have any more questions.
Verified by Mutual of Omaha Mortgage
Getting everything done in a timely manner
Verified by Mutual of Omaha Mortgage
Communication was the key. It was easy, simple and Austin did an awesome job helping us.
Business response:
Thank you so much for your positive feedback, Jackson. I'm glad to hear that you found the process easy and simple. Your satisfaction is my top priority, and I'm pleased to know that I could make your experience with Mutual of Omaha Mortgage a pleasant one. Please don't hesitate to reach out if you have any further needs.
Verified by Mutual of Omaha Mortgage
Great overall
Business response:
Hey Bryan, it's Chandler Livingston here. Thrilled to see that you had a great overall experience with Mutual of Omaha Mortgage. Your 5-star rating means a lot! Let me know if there's anything else I can assist you with in the future. Cheers!
Verified by Mutual of Omaha Mortgage
Chandler did not bombard me with constant phone calls throughout my work day. He took the time to text and always made sure it was a good time to call rather than randomly calling. He answered all my inquiries in a timely manner and never made me feel uneducated. Great Job Chandler!!!
Business response:
Hey Sheila, thanks for the fantastic review! I'm thrilled to know that my communication style worked well for you. It's always my goal to be as respectful and considerate of your time as possible. I'm glad I could assist you without making you feel overwhelmed or uneducated - that's the last thing I want for my clients. Your feedback is much appreciated and will help me serve future clients better. Thanks again for choosing Mutual of Omaha Mortgage.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 702 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.