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Mutual of Omaha Mortgage

4.8

About this business

Location details

2600 Point Mallard Pkwy SE, Decatur, AL, 35603, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8702 reviews
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Jason J B.'s profile image
Jason J B. 

Verified by Mutual of Omaha Mortgage

a year ago

Process was easy, communication was great! Took a little longer than I expected however I understand there is a lot to cover with mortgages. 

Jason J B.'s profile image
Jason J B. 

Verified by Mutual of Omaha Mortgage

a year ago

Process was easy, communication was great! Took a little longer than I expected however I understand there is a lot to cover with mortgages. 

Business response:

I appreciate your feedback, Jason. It's wonderful to hear that you found the process easy and communication effective. In the mortgage world, making sure everything is correctly done often requires extra time, but rest assured, we're constantly working on our efficiency. Thanks for your understanding and your high rating. Looking forward to assisting you again at Mutual of Omaha Mortgage. 

Arnold W. P.'s profile image
Arnold W. P. 

Verified by Mutual of Omaha Mortgage

a year ago

everything was quick and easy 

Business response:

Glad to hear that you found the process quick and easy, Arnold. I'm pleased that your experience with Mutual of Omaha Mortgage was a positive one. Your feedback is valuable and encourages us to maintain our high level of service. Thank you for the 4.50-star rating, it's very much appreciated. If you have any more needs in the future, don't hesitate to reach out. 

Harley R. C.'s profile image
Harley R. C. 

Verified by Mutual of Omaha Mortgage

a year ago

In this process, I had some challenges and Chris and his team worked hard to make sure that I received this refinance. It took a little longer than I expected but overall they did a great job. 

Business response:

Hey Harley, thank you for leaving such a thoughtful review. We're so glad to hear that despite some challenges, you were pleased with our efforts. We always strive to satisfy our customers, even if it means going the extra mile or investing a bit more time. Looking forward to serving any future mortgage needs you may have with Mutual of Omaha Mortgage. Cheers, Chris Borden. 

Harley R. C.'s profile image
Harley R. C. 

Verified by Mutual of Omaha Mortgage

a year ago

In this process, I had some challenges and Chris and his team worked hard to make sure that I received this refinance. It took a little longer than I expected but overall they did a great job. 

James Tigar J.'s profile image
James Tigar J. 

Verified by Mutual of Omaha Mortgage

a year ago

Great communication with every step of the process. Gave advice when asked. 

Business response:

James, thank you for the stellar review! I'm thrilled to hear you found the communication throughout your process to be great. It's always my aim to provide clear, helpful advice whenever it's needed. Looking forward to working with you again should you need anything else. Thanks for choosing Mutual of Omaha Mortgage! - Chandler Livingston 

Kyle JH R.'s profile image
Kyle JH R. 

Verified by Mutual of Omaha Mortgage

a year ago

Great all around and such a fast process and easy as well! 

Business response:

I'm thrilled to hear that you found the process to be quick and easy, Kyle! That's always the goal here at Mutual of Omaha Mortgage. Your positive feedback and awesome rating mean a lot to me. Let me know if there's anything else I can do for you. Thanks for choosing our services. - Chris Borden 

Christopher B D.'s profile image
Christopher B D. 

Verified by Mutual of Omaha Mortgage

a year ago

Our loan officer Chandler was very communicative, and was always available for questions. 

Business response:

I'm really happy to hear about your positive experience, Christopher. Clear communication is always a top priority and I'm glad this was reflected in your interactions with me. Thank you for taking the time to leave a review and for choosing Mutual of Omaha Mortgage. If you have any other questions in the future, don't hesitate to reach out. - Chandler Livingston 

Allan P. C.'s profile image
Allan P. C. 

Verified by Mutual of Omaha Mortgage

a year ago

Aaron was excellent to work with. He was very prompt and always answered my questions. The whole process was handled perfectly! Thank You Aaron! 

Business response:

I'm thrilled to hear you were satisfied with the service you received, Allan! Your positive feedback means a lot to me. I strive to ensure the mortgage process goes as smoothly as possible for everyone I work with at Mutual of Omaha Mortgage. If you ever have more questions in the future, don't hesitate to reach out. Thanks for the 5-star rating! - Aaron McGill 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 702 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.