Mutual of Omaha Mortgage

Business response:

I'm thrilled to hear that you found my services timely and precise, Monika. It was a pleasure to assist you. Your positive feedback reinforces the dedication we have at Mutual of Omaha Mortgage for the satisfaction of our customers. Should you need further assistance, don't hesitate to reach out. Thank you for taking the time to rate us with a 5-star review. -Douglas Kuehn 

Business response:

Amy, thank you for your business; it was my pleasure serving you! Cheers on your new home!! I will be calling you very soon so you can take advantage of our no cost refinance program. :-) 

Business response:

I'm truly grateful for your fantastic review, Amanda. As a loan officer, it is always my goal to provide the best service possible and I'm thrilled to hear that your experience with me at Mutual of Omaha Mortgage was a positive one. I appreciate the 5-star rating and your kind words. I look forward to serving any future mortgage needs you may have. Here's to a successful financial future for you! 

Business response:

It's great to hear that you were satisfied with the service, David. I find joy in providing timely and helpful responses to all concerns. Your positive feedback means a lot to me and it encourages me to maintain high standards at Mutual of Omaha Mortgage. Thanks for taking the time to write such a positive review. 

Business response:

I'm thrilled to hear that you had such a positive experience, Roger! I strive to provide the best service possible, and I'm glad that my efforts were reflected during our time working together. Your satisfaction is my top priority, and your feedback is greatly appreciated. Please feel free to reach out if you have any more questions in the future. Thanks for choosing Mutual of Omaha Mortgage. 

Business response:

I'm really glad to know that you found my service responsive and communicative, Zoe. Ensuring that customers have a clear understanding of loan terms and closing costs is something I always prioritize. Thank you so much for your generous rating and for taking the time to share your experience working with Mutual of Omaha Mortgage. If you have any other questions or need further assistance in the future, feel free to reach out. - Jeff Smith 

Business response:

I'm thrilled to hear that you found our service to be professional and customer-centered, Yiqi. Your feedback means a great deal to us at Mutual of Omaha Mortgage. We aim to make every client's experience as smooth and efficient as possible. Thank you for the 5-star rating. It was a pleasure working with you. 

Business response:

I'm thrilled to hear you had such a positive experience, Aaron! Ensuring a smooth and satisfactory process from start to finish is always my aim. I'm grateful for your high rating and kind words. Thank you for choosing Mutual of Omaha Mortgage. Looking forward to offering you the same level of service in the future. - Kim Shuey 

Business response:

Ajmal, I really appreciate your constructive feedback and your 5-star rating. I'm thrilled that our communication and execution met your expectations. As for the underwriting process, I understand your concerns and I assure you that we continually strive to make improvements. Your comments will be taken on board and used to enhance our client experience with Mutual of Omaha Mortgage. Thank you for your trust in me and my team.