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Mutual of Omaha Mortgage
- Mortgage Lenders
- Overland Park, KS
About this business
Location details
10740 Nall Ave, #115, Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Rob was very helpful and responsive
Business response:
It's great to hear that you found my service helpful and responsive, Michael! I strive to give the best assistance possible, and it's always rewarding to know that it's appreciated. Thank you for choosing Mutual of Omaha Mortgage and for the 5-star rating. Let's keep in touch for any future needs you might have.
Verified by Mutual of Omaha Mortgage
Amanda was very thorough, polite and patient with all our queries. Provided the best rate that next 20 lenders could not provide. Honest, punctual communication.
Business response:
I'm delighted to hear that you had such a positive experience, Vivek! Ensuring that you receive the best rates and prompt, honest communication is a top priority for me at Mutual of Omaha Mortgage. Your kind words about my thoroughness and patience are greatly appreciated. If you have any more questions in the future, don't hesitate to reach out. Thank you for the 5-star rating! - Amanda Park
Verified by Mutual of Omaha Mortgage
I recently had the pleasure of working with Jake as my mortgage loan originator, and I can't recommend him highly enough. From start to finish, Jake was exceptional. His communication was clear and timely, keeping me informed every step of the way. Whenever I had questions or needed information, Jake was incredibly responsive and provided thorough, easy-to-understand answers. His dedication and helpfulness made the entire mortgage process smooth and stress-free. If you're looking for someone who is not only knowledgeable but... read more
Business response:
Hey Nader, Thank you so much for the positive feedback. I'm thrilled to hear that you found our mortgage process smooth and stress-free. I take pride in the service I provide, and it's fantastic to hear that it's noticed and appreciated. I strive to keep my clients informed every step of the way, and I'm glad to know that my communication met your needs. It was a real pleasure working with you and helping you through each stage of your mortgage journey. I'm always here if you need anything in the future. Take care, Jake ... read more
Verified by Mutual of Omaha Mortgage
Douglas made the process easy and safe. He communicated with us frequently to make sure we stayed on track for closing. Also, he and his team delivered on the promise to lock the rate we discussed on the phone, and process our application in time for quickly approaching closing. Further, we received almost daily updates related to underwriting and documents he needed to meet deadlines. Finally, there was no surprises on the final disclosures, no hidden fees. This was our 7th mortgage loan process and everything went well acc... read more
Business response:
I can't tell you how happy I am to hear that your experience was both easy and safe, Mariusz. It was a top priority to keep you updated and on track throughout the whole process. I'm glad to hear that the rate we discussed was locked in and that we kept up with the fast-approaching closing. It's very important to me and my team at Mutual of Omaha Mortgage to provide transparency and no surprises. Hearing this was your 7th mortgage loan process and everything went smoothly is truly the best feedback we could hope for. Thank y... read more
Verified by Mutual of Omaha Mortgage
I did have frequent and regular communication with Jeff. He worked well with his colleagues internally and helped get resolution with cross-functional partners externally (seller's attorney, buyer's attorney, condo association etc.).
Business response:
I'm so glad to hear that you were pleased with the communication and the work we did together, Mollie. It's always my aim to keep all lines of communication open and work effectively with all parties involved. I appreciate your 4.50-star rating and your kind words. Remember, Mutual of Omaha Mortgage is always here to help you with your mortgage needs. Looking forward to our continued partnership. Have a great day!
Verified by Mutual of Omaha Mortgage
Kim is very knowledgeable in the industry. She went above and beyond to find a loan option that worked best for me as a first time home buyer.
Business response:
I'm thrilled to hear that you had a positive experience with our mortgage services, Rochelle. Your feedback is greatly appreciated, it's clients like you who make my job a pleasure. Ensuring the best loan options for first-time home buyers like you is always my priority. Thank you for the generous review and rating. I'm here to assist you with any future needs.
Verified by Mutual of Omaha Mortgage
Whitney was great! Every time I talked to her it was clear very helpful information. When I was handed off to other individuals my experience was much worse. Whitney = great! Other people = not so great…
Business response:
I'm thrilled to hear you had a positive experience working with me, Marcus! Your feedback is invaluable, and I apologize for any complications you encountered during your interactions with other team members. I aim to provide clear and helpful information at all times, and it's uplifting to know it was effective for you. I'll pass on your feedback to the team at Mutual of Omaha Mortgage so we can work on improving our overall customer service. Thank you for taking the time to leave a review and for the impressive 4.83 out of... read more
Verified by Mutual of Omaha Mortgage
Rob was amazing to work with. We contacted Rob two weeks before our closing date after a poor experience with another agent. Rob was able to meet our closing date without any worry and give us a way better rate. Rob went above in beyond to educate throughout the process. I will 100% be recommending Rob to anyone seeking a mortgage and Rob will be my first call whenever I have any mortgage needs in the future.
Business response:
Erick-I'm so glad to hear that you had a positive experience with me. I make it my mission to provide the best service to my clients, and I'm thrilled that I was able to meet your expectations. Your kind words mean a lot to me. It was my pleasure to assist you and help educate you throughout the process. I'm grateful for your recommendation and I look forward to helping you with any future mortgage needs. Thank you once again for your feedback, and for choosing Mutual of Omaha Mortgage. Take care, Robert Ferger
Verified by Mutual of Omaha Mortgage
Jim responded quickly to calls, emails and even texts a few times. Everything was explained at a level a first grader could understand. My wife and I are extremely happy Jim was our mortgage person
Business response:
I'm thrilled to hear that you and your wife had a great experience working with me. My goal is always to keep the process as simple and efficient as possible. Thank you for taking the time to share your positive feedback, Terry. I'm always here if you need any other mortgage services in the future.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 5,335 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.