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Mutual of Omaha Mortgage

4.9

About this business

Location details

10740 Nall Ave, #115, Overland Park, KS, 66211, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,293 reviews
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Cfrederi13's profile image
Cfrederi13 

Verified by Mutual of Omaha Mortgage

a year ago

It was a pleasure working with Mark as he guided us throughout the entire process. We started out with another lender before we got in contact with Mark, he was so honest, professional and extremely knowledgeable about the business. He explained things thoroughly giving you the option to make your own decisions. I really wanted to thank him again for helping us save so much money on the interest when you wait two months to pay your first bill. I would recommend Mark to anyone who is interested in looking for a mortgage. 

Business response:

Carlos, thank you for your business; it was my pleasure serving you! Cheers on your new home!! I will be calling you very soon so you can take advantage of our no cost refinance program. :-) 

Jacob B.'s profile image
Jacob B. 

Verified by Mutual of Omaha Mortgage

a year ago

Not only did Jeff and his team get the job done, they did an excellent job doing it and did it in an amazingly short amount of time. They saved the deal! 

Business response:

Glad we could play a role in solving the problem you encountered. A bright spot in a difficult situation, for sure! Please let me know if there's anything I can do for you going forward!  

Makayla W.'s profile image
Makayla W. 

Verified by Mutual of Omaha Mortgage

a year ago

The overall friendliness and breakdown through the process 

Business response:

I'm thrilled to hear that you appreciated the friendliness and transparency throughout our process, Makayla. At Mutual of Omaha Mortgage, we strive to provide a clear and pleasant experience for all our clients. Your rating of 4.16 out of 5 stars tells me we're on the right track. I'm continually looking for ways to improve, so your feedback is invaluable. Thank you for taking the time to share your thoughts. 

Michael R. W.'s profile image
Michael R. W. 

Verified by Mutual of Omaha Mortgage

a year ago

Kim was very thorough and personable during the entire process of my home purchase and sale of my current home. Based on her great service I referred her to a family member and plan to send two additional family members her way when they start the home buying process in 2024. 

Business response:

I'm truly humbled by your glowing review, Michael! It was a pleasure to guide you through your home purchase and sale process. I appreciate your trust in me and am thrilled to hear that you were so satisfied with my service that you've referred family members. I look forward to assisting them in their home buying journey in 2024. Thank you for choosing Mutual of Omaha Mortgage. 

Jason C.'s profile image
Jason C. 

Verified by Mutual of Omaha Mortgage

a year ago

She is the best, hold on tight! 

Business response:

I'm incredibly grateful for your fantastic rating and kind words, Jason! It's an absolute pleasure to know that you were satisfied with your experience. My goal is to provide the best service to all of my clients at Mutual of Omaha Mortgage. 'Hold on tight' because I'm always ready to assist with your future needs. Thank you again for your feedback! - Kim Shuey 

Carlos Peter F.'s profile image
Carlos Peter F. 

Verified by Mutual of Omaha Mortgage

a year ago

Overall, Marks insight and experience was nothing but top notch, he was very thorough in his explanation which allowed us to made solid choices. His explanation about the interest when one ways to months grace period is a great example of said knowledge. 

Business response:

Carlos, thank you for your business; it was my pleasure serving you! Cheers on your new home!! I will be calling you very soon so you can take advantage of our no cost refinance program. :-) 

Emily E. W.'s profile image
Emily E. W. 

Verified by Mutual of Omaha Mortgage

a year ago

My husband did nearly all the communication- he said it was great and as easy as possible. Thanks! 

Business response:

I'm so glad to hear that you and your husband had a positive experience with Mutual of Omaha Mortgage. I strive to make the process as easy and stress-free as possible. Thank you for the great review and 5-star rating, Emily. It was a pleasure working with you. 

Michael H.'s profile image
Michael H. 

Verified by Mutual of Omaha Mortgage

a year ago

She answered all my stupid questions, did it fast and timely. She also has to have a great sense of humor to put up with me. 

Business response:

Thank you so much for the kind words, Michael. I'm pleased to learn that you had a positive experience with us at Mutual of Omaha Mortgage. It was an absolute pleasure to answer all your questions, no matter what they were! Ensuring you understand the process is my top priority. And yes, having a sense of humor definitely makes our interactions more enjoyable. Looking forward to serving you again in the future. Cheers! 

Steven Claude M.'s profile image
Steven Claude M. 

Verified by Mutual of Omaha Mortgage

a year ago

Mark, Matt, and their Team made every step easy to navigate. They explained each step, helped us prepare for the loan application, and responded to questions from the underwriter. As a self-employed professional for over 45 years, Mark Gennusa and the entire team at Mutual of Omaha are the best. They got us the best rate and approval and closed in two weeks - a record in our experience. 

Business response:

Steven, thank you for your business; it was my pleasure serving you! Cheers on your new home!! I will be calling you very soon so you can take advantage of our no cost refinance program. :-) 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 5,293 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.