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Mutual of Omaha Mortgage
- Mortgage Lenders
- Overland Park, KS
About this business
Location details
10740 Nall Ave, #115, Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Very responsive and always on top of any ours issues
Business response:
I appreciate your positive feedback, Martin! It's great to hear that you were satisfied with my responsiveness and issue resolution skills. Your satisfaction is my top priority at Mutual of Omaha Mortgage. If you need further assistance in the future, don't hesitate to reach out. Thank you for the 5-star rating! - Mark Gennusa
Verified by Mutual of Omaha Mortgage
Prompt and helpful responses. Got everything finalized in a time crunch.
Business response:
Istvan, I'm really glad to hear that you were satisfied with the efficient service you received. It's always our aim at Mutual of Omaha Mortgage to ensure our customers' needs are met promptly, especially when time is of the essence. Your positive feedback truly means a lot. Thank you for trusting in me and our team, and for giving us a perfect rating. I look forward to working with you again in the future. - Matthew Crall
Verified by Mutual of Omaha Mortgage
Great experience
Business response:
I'm thrilled to hear that you had a great experience with your mortgage process, Timothy. Your feedback is incredibly valuable to us here at Mutual of Omaha Mortgage. We strive to deliver a top-notch service and your rating of 4.83 out of 5 stars lets us know we're doing our job right. Don't hesitate to reach out if you need any more assistance in the future. -Robert Ferger
Verified by Mutual of Omaha Mortgage
Jeff went the extra mile and got accurate numbers from the escrow company so I could see the real costs of the loan - something no other loan officer did. He was always available for questions and helped me compare different loans.
Business response:
I apprecaiate your feedback, James. I know the last couple of days leading up to closing caused some heartburn, but I'm glad things were resolved so you could close on time. I'll be here if you need anything going forward. Congrats on the new home!
Verified by Mutual of Omaha Mortgage
Made it very clear and easy for us.
Business response:
I'm glad to hear you found the process clear and easy, Jennifer! Your positive feedback is much appreciated. Thank you for choosing Mutual of Omaha Mortgage. If you have any other questions or need further assistance, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
The overall experience was great. Kim answered the phone all the time to answer any question that I needed to ask!
Business response:
I'm thrilled to hear that you had a great experience with me at Mutual of Omaha Mortgage, Gavin! It was a pleasure to assist you and answer all your questions. It's important to us that our clients feel valued and heard, so your positive feedback is exactly what we strive for. Thank you for your kind words and the 5-star rating. It was a pleasure to work with you. Looking forward to assisting you again in the future!
Verified by Mutual of Omaha Mortgage
Much like the first time we worked with Mark, everything really did go as smoothly as one could expect. Mark was very transparent with explaining all the information to us. As confusing as some it can be, Mark made sure to take the time to walk us through everything. If at any point we had any questions, Mark was very prompt to respond. It's very comforting to work with someone that you can trust. My wife and I are very thankful to have had the opportunity to work with Mark. If the opportunity presents itself again, we would... read more
Business response:
I'm so glad to hear that you had a smooth experience once again, Timothy! Making sure you have all the information you need and that everything is understood is a crucial part of my role. I'm thrilled to know that you felt comfortable and could trust in the process. Your words truly mean a lot to me. It was a pleasure working with both of you and I would be more than happy to assist in any future opportunities. Thank you for choosing Mutual of Omaha Mortgage and for your kind words.
Verified by Mutual of Omaha Mortgage
Good communication, rate and fast closing time
Business response:
I'm glad to hear that you're satisfied with the service, Jordan. The communication, rate, and fast closing time are aspects we pride ourselves on at Mutual of Omaha Mortgage. I appreciate your feedback and the 4.5-star rating. It was a pleasure working with you. If you have any further needs or questions, don't hesitate to reach out. Thanks again for choosing us.
Verified by Mutual of Omaha Mortgage
Eric was very Awesome! He took time to call me and get the process going! I enjoyed working with him!
Business response:
Thanks for the stellar review, Michael! I'm thrilled to hear your experience with me was enjoyable. It was my pleasure to assist you through the process. Looking forward to serving you again in the future.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 5,293 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.