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Mutual of Omaha Mortgage

4.9

About this business

Location details

116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,684 reviews
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James M.'s profile image
James M. 

Verified by Mutual of Omaha Mortgage

3 months ago

Very easy process 

Ann V.'s profile image
Ann V. 

Verified by Mutual of Omaha Mortgage

3 months ago

Tyler slways answered my questions, listened to my complaints, got back to me in a timely manner. 

Barbara M.'s profile image
Barbara M. 

Verified by Mutual of Omaha Mortgage

3 months ago

Answered all questions in a prompt manner. Was able to text back and forth to accomidate my schedule 10/10 

Business response:

I appreciate your kind words, Barbara! I'm glad to hear that the communication worked well for you and that texting accommodated your schedule. It's important to me that you feel supported and informed throughout the process. If there's anything more I can do or if you have further questions, just let me know. 

Amanda R.'s profile image
Amanda R. 

Verified by Mutual of Omaha Mortgage

3 months ago

He was above and beyond in his communication skills and it was so incredibly helpful to our process. We ran in to a few snags from our end of things and he was so patient to walk through each step with us even though it took a ton of extra time on his part. Even when I was just incredibly frustrated with the process and the extra work that had to be done he kept assuring me that he would walk through the process with me and would make sure we got it right. His attention to detail absolutely saved us so much heartache later o... read more

Business response:

I'm truly glad to hear that my communication made your experience smoother, Amanda. I understand how challenging it can be when unexpected issues arise, and I'm glad I could be there to help navigate the process with you. It’s always my goal to ensure everything is in order, so catching the title work error was important to me. Your kind words mean a lot, and it was a pleasure to assist you. If there's ever anything else you need, don't hesitate to reach out. 

Casey G.'s profile image
Casey G. 

Verified by Mutual of Omaha Mortgage

3 months ago

The customer service and support was amazing!! Every question I had was answered very quickly!! 

Business response:

I'm really glad to hear that you found my customer service helpful and that your questions were answered promptly. It's important to me to ensure that you feel supported throughout the process. Thank you for taking the time to share your experience! 

Angela K.'s profile image
Angela K. 

Verified by Mutual of Omaha Mortgage

3 months ago

Mark and his team were so responsive by answering all of my questions so quickly. I barely ever had to wait for a response and always felt like he took the time to understand exactly what I needed. 

Business response:

Angela, I really appreciate your kind review. It's great to hear that my responsiveness and understanding made a positive impact on your experience. Taking the time to address your questions and ensure you felt supported is always a priority for me. If you have any more questions or need anything in the future, please feel free to reach out. 

Stephen D.'s profile image
Stephen D. 

Verified by Mutual of Omaha Mortgage

3 months ago

Clear communication 

Business response:

Thank you for your feedback, Stephen. I'm pleased that the communication met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime. Thank you for choosing Mutual of Omaha Mortgage! 

Lindsey D.'s profile image
Lindsey D. 

Verified by Mutual of Omaha Mortgage

3 months ago

Clear communication 

Business response:

I appreciate your feedback, Lindsey. Clear communication is something I strive for, so it's great to know that was your experience. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage! 

Lula B.'s profile image
Lula B. 

Verified by Mutual of Omaha Mortgage

3 months ago

Ben is well experience in his work. Very professional. Listens and responds in a timely manner. 

Business response:

Thank you for your kind words, Lula. I'm glad to hear that you found my experience and professionalism to your satisfaction. Listening and responding promptly are priorities in my work, and I'm pleased they made a positive impact on your experience. If you need any further assistance or have additional questions, feel free to reach out anytime. 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 1,684 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.