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Mutual of Omaha Mortgage

4.8

About this business

Location details

116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,640 reviews
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David G.'s profile image
David G. 

Verified by Mutual of Omaha Mortgage

8 months ago

Always responded to any question Always a good guy 

Business response:

I appreciate your kind words, David. I'm happy to hear that my responses and assistance were helpful throughout the process. Being available and ensuring you feel supported is important to me. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Thank you for trusting me with your mortgage needs. 

LeaAnne T.'s profile image
LeaAnne T. 

Verified by Mutual of Omaha Mortgage

8 months ago

Eric is knowledgeable and informed. He was willing to really listen to my questions and concerns, and thereby ensured my confidence that I was working with a person of integrity. He kept me informed throughout the process, and helped me with documents that I didn't understand. 

Business response:

I'm pleased to hear that you felt well-supported throughout the process, LeaAnne. It's important to me that you have confidence and clarity every step of the way, and I'm glad I could assist with any documents you found challenging. Listening to your questions and concerns was crucial to ensure you felt comfortable and informed. If there's anything more I can help with now or in the future, don't hesitate to reach out. 

Joseph G.'s profile image
Joseph G. 

Verified by Mutual of Omaha Mortgage

8 months ago

Everything was great! 

Business response:

I'm happy to hear that everything went well, Joseph. It’s always my aim to ensure a smooth experience for you. If you ever have any questions or need assistance down the line, don’t hesitate to get in touch. 

David H.'s profile image
David H. 

Verified by Mutual of Omaha Mortgage

8 months ago

Ben was great 

Business response:

Thank you, David, for your kind words. I'm glad I could assist you with your mortgage needs and that you had a positive experience. If there's ever anything else you need or if any questions arise, please don't hesitate to reach out. I appreciate the opportunity to work with you! 

Gary M.'s profile image
Gary M. 

Verified by Mutual of Omaha Mortgage

8 months ago

Eric made the experience painless, and he gave excellent advice in my decesion making process as to what program best fit my situation. He kept in touch with me. His communication skills and knowledge were fantastic. While I give Eric top marks, I can not give top marks to those who handled my situation while he was on vacation. I texted him while he was on vacation and he helped me with out hesistation. I should not have had to interupt his vacation. Those at headquarters were not as good at customer service as Eric . He tr... read more

Business response:

Thank you for your thoughtful review, Gary. I'm delighted to hear that I was able to make your experience smooth and provide advice that suited your needs. Your kind acknowledgment of my communication and service means a lot to me. I appreciate your understanding regarding the support you received while I was away. I'm committed to maintaining high standards, and I'll ensure that feedback is passed along so we can strive for excellence all around. It was truly my pleasure to assist you, even during my vacation, though I hope... read more

Mindy H.'s profile image
Mindy H. 

Verified by Mutual of Omaha Mortgage

8 months ago

CCCCCChris 

Business response:

Thank you, Mindy, for leaving a review! If there’s anything specific on your mind or if you need assistance, feel free to reach out. I'm always here to help! 

Hubert S.'s profile image
Hubert S. 

Verified by Mutual of Omaha Mortgage

8 months ago

Communication needs to be a little better 

Business response:

Thank you for your feedback, Hubert. I appreciate your honesty, and I'm sorry to hear that the communication wasn't quite up to your expectations. Improving in this area is important to me, and I'll use your feedback to ensure a better experience in the future. If you have any further concerns or need assistance, please feel free to reach out directly. 

Gerald B.'s profile image
Gerald B. 

Verified by Mutual of Omaha Mortgage

8 months ago

everything went smothly!!! 

Business response:

Thank you, Gerald, for your feedback. I'm glad to hear that everything went smoothly for you. If there's anything more I can assist with or any questions on your mind, please feel free to reach out. 

Samantha S.'s profile image
Samantha S. 

Verified by Mutual of Omaha Mortgage

8 months ago

Mason was great to work with! He kept the lines of communication open and was quick to respond with any questions we had! 

Business response:

I'm so pleased to hear your experience was positive, Samantha. Keeping communication open and being responsive are priorities for me, and I'm glad those efforts made a difference for you. If you have any more questions or need anything else, please feel free to reach out at any time. 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 1,640 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.