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Mutual of Omaha Mortgage

4.8

About this business

Location details

7580 N Dobson Rd, Suite 100, Scottsdale, AZ, 85256, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.83,165 reviews
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Lydiakschu's profile image
Lydiakschu 

Verified by Mutual of Omaha Mortgage

9 years ago

I would strongly recommend him. I never felt pressured. Nathan was great. He made certain I was up to date throughout the process, even in the evening. 

Business response:

It was a pleasure helping you refinance your home Lydia! I appreciate your business and I will be here for you if you need any further assistance. 

Jkontrelos's profile image
Jkontrelos 

Verified by Mutual of Omaha Mortgage

9 years ago

I was extremely happy with the service I received from Mr Sanders. He took the time to explain everything in laymans terms. He was quick to respond and kept me completely informed through every step in the process. I found this company easy to work with and felt very comfortable with the outcome. I would recommend Paramount as a quality lender who puts their customers first. 

Business response:

Thank you very much John for the opportunity to help you with your refinance! It was a pleasure helping you reach your financial goals. 

Lmedina497's profile image
Lmedina497 

Verified by Mutual of Omaha Mortgage

9 years ago

Nathan answered all my questions and concerns with expediently and with clarity. He explained the process step by step and was prompt with committed follow-up by email or phone. 

Business response:

Thank you very much for allowing me to help you through the refinancing process! It was a pleasure working with you and helping you close your loan in less than 30 days. 

User2430906's profile image
User2430906 

Verified by Mutual of Omaha Mortgage

9 years ago

Nathan was very informative and great to deal with. Execution of the whole process was very fast and the online portal was very easy and efficient. Best and easiest way to go! 

Business response:

Thank you for allowing me to help you refinance your home. You made it very easy to close your loan in less than 30 days. 

Kaibab7's profile image
Kaibab7 

Verified by Mutual of Omaha Mortgage

9 years ago

Everything was explained where I was able to understand the whole process which was so much easier. I was able to contact Nathan by e-mail texting or calling him which was nice when I had questions about the refinancing. 

Business response:

Thank you for the opportunity to help you and your family through the refinancing process. It was a pleasure working for you! 

Eugene H W.'s profile image
Eugene H W. 

Verified by Mutual of Omaha Mortgage

11 months ago

Poor website making it difficult to provide required documents 

Brandon F.'s profile image
Brandon F. 

Verified by Mutual of Omaha Mortgage

11 months ago

Dealing with the solar company pushed our closing date back almost a month. 

Business response:

Brandon, I understand the frustration of having your closing date pushed back due to dealings with the solar company. I know how important timing is in these situations, and I appreciate your patience. If there's anything specific you feel I can help with or if you have any further questions, please don't hesitate to reach out. I'm here to assist in any way I can. 

Sandra S.'s profile image
Sandra S. 

Verified by Mutual of Omaha Mortgage

11 months ago

We had to jump through so many hoops it was crazy. The VA loan this loan replaced went smoother and quicker. It seems the costs were very high, this loan cost us more than we got back in cash. This loan took longer than any other loan we have we ever had a loan take. I feel we had to do a lot of the work you would expect the loaning bank would do. Where is the HUD label that so much fuss was about? 

Business response:

Thank you for sharing your experience with us, Sandra. We're sorry to hear that the process felt more complex and time-consuming than expected. We understand that navigating a loan can be challenging, and it's important to us that our clients feel supported throughout. Your feedback is valuable as it helps us enhance our services. 

Aaron M.'s profile image
Aaron M. 

Verified by Mutual of Omaha Mortgage

11 months ago

the terms changed too many times, you guys weren't as familiar with the VA side of things as I would have liked, got used car salesman vibe after loan terms kept changing. 

Business response:

Dear Aaron, Thank you for writing about your recent experience with Mutual of Omaha Mortgage. After a review of your file, I can see that the expected appraised value was not met by the VA Appraiser. This caused a restructuring of the loan. that restructuring appears to be the source of the "loan terms...changing". As you understand, Mutual of Omaha Mortgage does not and cannot have any influence on the valuation of property. The VA also has strict guidelines which we must closely follow. While our Loan Originator searched f... read more

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 3,165 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.