Mutual of Omaha Mortgage's cover image

This profile has been claimed by the business owner or representative.

Mutual of Omaha Mortgage

4.8

About this business

Location details

7580 N Dobson Rd, Suite 100, Scottsdale, AZ, 85256, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.83,165 reviews
Select a rating
Lavita M. E.'s profile image
Lavita M. E. 

Verified by Mutual of Omaha Mortgage

6 years ago

A good experience. Answered all my questions. 

Glenn P A.'s profile image
Glenn P A. 

Verified by Mutual of Omaha Mortgage

6 years ago

The entire process was frustrating. We were asked to send some information more than once. After we thought things were going along we received a whole new packet of pages to e-sign again. We received a letter dated 29 April saying that Mortgage Request is denied. We were asking for $83,000.00 against a $400,000.00 plus, property. Short notice from appraiser to stop by and from Notary to stop by for signatures. All the people I talked with were VERY professional, courteous and knowledgeable. 

Gregory S. K.'s profile image
Gregory S. K. 

Verified by Mutual of Omaha Mortgage

6 years ago

I hate surveys! 

Sarah H.'s profile image
Sarah H. 

Verified by Mutual of Omaha Mortgage

6 years ago

I didn’t solicit for the loan, I was approached about it, so I thought, why not, but if I had to do it over I wouldn’t have. The process took three months. There were several things that weren’t explained to me. It was supposed to be no closing costs, but I ended up paying closing costs. I was originally getting back 100%, then it changed to 80%, but I was never notified until the process was almost complete. I will never loan through LoanPal again. 

Raul V. M.'s profile image
Raul V. M. 

Verified by Mutual of Omaha Mortgage

6 years ago

I refinanced again, and supposedly I wasn't going to be charged for refinancing again and they over charged me for there services. 

William M. G.'s profile image
William M. G. 

Verified by Mutual of Omaha Mortgage

7 years ago

Justin Caruso was very nice and helpful but other gentlemen working with Justin was not, he should not be in the customer service industry 

Robert Joseph R.'s profile image
Robert Joseph R. 

Verified by Mutual of Omaha Mortgage

7 years ago

Justin was great, but the underwriter was awful !! They asked for EVERYTHING besides my DNA, even items that had absolutely nothing to do with my ability to get a loan. Horrible experience from an underwriting perspective. Justin did a nice job of keeping me calm throughout the entire process. Justin has a bright future, but he should go work for a different company that doesn’t ask for non-essential items from the customer over and over and over again. 

Joseph F G.'s profile image
Joseph F G. 

Verified by Mutual of Omaha Mortgage

7 years ago

Being kept informed and up to date on the proceedings. This loan process took approximately one month. 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 3,165 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.