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Myrtlewood Villas
- Condominiums
- Myrtle Beach, SC
About this business
Location details
1410 48th Avenue Ext N, Myrtle Beach, SC, 29577, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
We paid for Thursday to Sunday we had to leave Friday Y'all put us on 3 floor and. My husband fell on the stairs and we had to leave early that same so I could take him to the doctor we didn't get all our time there
Business response:
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.
Fair
Poor I had a room that wasn't comfortable and old looking they moved me to another unit that had baby roaches It's close to everything
Business response:
I apologize that your experience was less than perfect. We try to make every gest stay a great one. As our units are individually owned we unfortunately can not control the decor of the units themselves. I will speak to our pest control team and let them know you experienced a pest encounter. We do spray monthly inside and out and unfortunately weather plays a big factor in pest control. We appreciate the feedback and will take the appropriate measures to make sure this is looked into.
Fair
horrible horrible people different people. the stay was horrible. the HOA cancelled the reservation and made me leave a week early with no reason and no nitce.
Business response:
Adam, The reason your reservation was cancelled early was because of the situation with you and the HOA. The condition of your room and the trash that was everywhere warranted your eviction. We do hate that it came to that, but once the authorities are called there really is no other recourse for us. The safety and concerns for our guests is our top priority.
Beware of this bad host! This was by far the worst vacation experience we've ever had. The after hours check in process was very tedious; the customer service representative sounded very annoyed and even hung up the phone on us. When we finally walked into our unit, the smell of mold was super strong, It was also very hot as the AC would not work. The bed sheets were all stained, there was trash under the bed and inside the drawers; we found several pieces of red hair on the bed, as well as in the bathroom, which toilets did... read more
Business response:
Lucinda, I do apologize that your recent stay was less than perfect. We do try to make every guest feel at home while they are here with us. I know sometimes we fail to meet that standard. i have spoken with Housekeeping and maintenance about the concerns you have brought up and expressed that this is not how we want our guests to feel when they are here. I would like an opportunity to show you that we do take our guests needs and comfort serious. if you plan on being in myrtle again, lease reach out and allow us to earn you... read more
Myrtle beach est un endroit merveilleux!! En entrant dans le condo, nous avons très vite remarqué le manque d'amour et de bons soins (peinture qui s'écaille, vieux couvre-lit, ...). En arrivant, notre fille est allée à la salle de bain et a remarqué du sang sur le papier de toilette. Ce n'est pas très propre!!! Nous sommes arrivés après la fermeture de la réception. Nous avons donc dû nous présenter à la réception le lendemain matin. À notre arrivée, la préposé (une brunette avec des lunettes) était bête et aucunement intére... read more
Business response:
I apologize that your experience was less than perfect on your recent stay with us. I will speak with the agent and express how important perceptions are for our guests and every guest deserves our undivided attention. I have also spoke with maintenance and housekeeping about the condition you found the condo when you arrived. Please feel free to let me know if there is anything we can do for you in the futrure.
I would never stay there again didn’t feel comfortable They harassed us Kept getting calls about the family running in & out the house and too much noise when we wasn’t the family making loud noise Nice pool
Business response:
Monica, I do apologize for any inconvenience , but as I explained to you when we spoke before, it was not us that called security. We unfortunately do not operate all of the villas here at the property. there are permanent residents and other companies that operate here as well. We can not control every resident in the facility. Again, I am sorry this happened and I did speak to security for you and they assured me there would not be any further need to check on your unit.
Compromise. Its not a resort. It allows you to have a home like feel and space for multiple people. Don’t expect hotel o Stay anywhere else!!! Looks are deceiving, looks clean to the eye but filthy, nasty and dirty. Poor house keeping. You receive 1 packets of laundry powder to wash you room towels. Housekeeping does not bring fresh towels or empty trash. 2nd bedroom tv is actually a 15 inch computer screen. Broken or not functional items during my stay - all tvs (only got 2 work by the 3rd day of our 5 day stay. Refrigerato... read more
Business response:
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.
Frequently asked questions about Myrtlewood Villas
How is Myrtlewood Villas rated?
Myrtlewood Villas has a 3.8 star rating with 4,214 reviews.
When is Myrtlewood Villas open?
Myrtlewood Villas is closed now. It will open at 9:00 a.m.