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Myrtlewood Villas
- Condominiums
- Myrtle Beach, SC
About this business
Location details
1410 48th Avenue Ext N, Myrtle Beach, SC, 29577, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The condo was very nice overall. The security officer kept harassing us at the pool asking for pool bands but barely checking any of the Caucasian people. We were very uncomfortable and felt unwelcome. Also the price on booking versus the property was not the same. When we arrived at the property we were charged more than what was quoted on the site. The condo was very nice and meet our needs.
Business response:
I apologize for the security, unfortunately they are not employed by us. I will speak to the HOA and pass along your concerns. AS far as what was charged, we charged what booking told us was the correct amount $1094.08 if you have questions concerning your rate, please contact booking.com and speak with them as that is who you booked your reservation with.
Cheaper than hotels but you get what you pay for. Balcony was unusable due to wasp nests and spiders. Was not cleaned. Indoor pool area only open till 5:00. The lazy river. Close to Boardwalk and beach.
Business response:
I apologize that your balcony had some unwanted guests to it. We do try to make sure all balconies are clear for our guests to enjoy. I will speak with our house keeping and maintenance department about double checking for the unwanted guests on balconies unfortunately we are only permitted to have the pool areas open while there is staff available. the outdoor pools are open until 9pm weather permitting
No good People of de front desk is bull sheet N/A
Business response:
If you would like to speak with me about what concerns you have with the front desk staff, please feel free to call and ask for Matt and I will be happy to take care of any concerns you have
Bad I didn’t like how the shower was not clean and how I found candy all over the place in my room. There were things that were already broken also. I liked the property, there was no issue
Business response:
We are sorry that your stay wasn't as anticipated. I can assure you that our staff is working tirelessly to provide a seamless stay for each guest.
Good location bad unit Upon arrival at the unit, it was not thoroughly cleaned, especially linen and floors. No mop to use to clean up water and sand throughout the stay. Our wifi passwords did not work the entire time. We saw roaches. Our kitchen sink was backed up due to the stopper being lodged in it. The bathroom shower was backed up due to lots of hair. The living room had two sleepers, one of which was broken. The pools both indoor and outdoor were good along with the grilling area.
Business response:
I do apologize for any inconvenience you experienced during your stay. We aim to have every guest experience to be a positive and great one while staying with us. I will pass along your feedback to our maintenance and housekeeping staff so we can improve on our guest experience. if there is anything we can do in the future please feel free to let us know.
Fair The unit didn’t look like it was rent ready. The patio chairs were broken. Shower curtain was dirty. The cabinet door was broken. A hole in the wall behind the front door. Ironing board was bent and couldn’t be used. The unit I booked for was not the unit I received. I booked for a one bedroom and they gave me a two bedroom and up-charged me and the layout did not allow me to use it as I planned.
Business response:
I do apologize for any inconvenience that you might have had during your stay. We actually upgraded you for free, and you were only charged what the reservation on booking quoted you. I will speak with our House keeping and maintenance departments and have the concerns addressed right away. if there is anything we can do in the future please feel free to let us know
Fair
Bad
Disappointing Place was too ""Outdated" for the cost. Location was EXCELLENT.
Business response:
We are sorry that your stay wasn't as anticipated. I can assure you that our staff is working tirelessly to provide a seamless stay for each guest.
Frequently asked questions about Myrtlewood Villas
How is Myrtlewood Villas rated?
Myrtlewood Villas has a 3.8 star rating with 4,214 reviews.
When is Myrtlewood Villas open?
Myrtlewood Villas is closed now. It will open at 9:00 a.m.