Mystic Marriott Hotel & Spa

Anonymous 

on Expedia

4 years ago

Just clean, small rooms not enough for family of 4 as the photos show 

MIchael 

on Expedia

4 years ago

Front Desk Misery Horrible customer service when requesting the room be made up for our guests the second night. Lady at front counter couldn’t be bothered as her answer was they needed 24 hours to have room serviced. We had to come up with our own solution and requested linens later that day and making the room up ourselves after $250 plus a night charge. 

Kia 

on Expedia

4 years ago

Disappointing Valentine's day stay I paid for a King room through Hotels.com and that room was not available to me without regard at check -in. what I paid for versus what I receive was not taken into an account in the customer service that I received. I did not want 2 queens for my stay. The hotel FULL do the holiday weekend and the staff seemed overwhelmed an uninterested in meeting my needs at least - as if my money didn't matter and I was asking for favor that I hadn't already paid for Thank you, Kia 

Fabio G. 

on Expedia

4 years ago

It was too noise. I was awaken several times during the night, once a man was screaming " give my f* wallet" to the top of his lungs for hours. Children running at all times. You should keep older adults and children separate. The mattress way to soft and the sheets look used. 

Galina 

on Expedia

4 years ago

Awful menu, confused staff, not all staff was friendly 

Jessica 

on Expedia

4 years ago

I did not have a pleasant stay at this hotel. There was a stain on the sheet. The floor was dirty. Then we had an issue with the temperature of the room. First it was way too cold, felt like it was 50 degrees. They finally “fixed”it the next day but they put the heat on. It was unbearable how hot it was. Called the front desk again. They brought us a fan that was so loud we were not able to sleep. The staff didn’t seem to care about our issues. Will not be staying there ever again.