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Naperville Animal Hospital
- Veterinarians
- Naperville, IL
About this business
Location details
1023 E Ogden Ave, Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 2:00 p.m. |
*****I would HIGHLY recommend avoiding this animal hospital for any surgical needs for your pet. They're dishonest, give winding stories that evolve over time, and care more about the revenue for their business that they can churn out than the health & wellbeing for your pet.***** We brought our kitten to this hospital to perform a laser declaw (while perhaps a controversial topic in & of itself, it's safety in our family that required the need), and paid significantly more cost (2x+) that a "normal" declaw, as based on pri... read more
I've given this place a few chances and nearly everytime they mess up. Today was the last chance and they ruined it. They don't go over paper work, or fill out proper RX. Told me I didn't need an prescription... well guess who did? I've called and left messages and question about my pet. I get two different calls from two different vets saying two different things. Who do I believe?? This place is a mess. Previously before this I called on Friday. Saying I needed to bring my pet in around 545 pm. They close at 8pm. W... read more
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we have searched and are unable to identify you as a client based on the account name this review is posted from, so we kindly ask that you call our practice manager, Leslie Shibovich, at 630-355-5300 at your convenience so we can look into the matter further.
July 11 my bunny died here.I brought him in to be neutered after the hospital has reassured me they were well experienced in performing surgery's on rabbits.The receptionist told me they'd give my rabbit a physical exam prior to make sure he was healthy for surgery. I asked for the paperwork to find out why my bunny died from a surgery that has a very low risk of any complications (about 1% chance). When I saw the documents, they didn't do the physical exam. What's worse, is that under the documents I found a paper I've neve... read more
My son took our dog for his monthly shot and med refill. They brought out dog out without giving him the shot and charged up $56 for a checkup without bothering to consult with us first. It took a lot of back and forth to make the 'new girl' understand that my dog can go into a relapse if he doesn't get his shot today. She was perfectly fine with sending my son home and then having the doc call me back so that my son would go back again for the service he had specifically asked for when he handed our pet. She even verball... read more
This place was horrible. I went there today because my dog got into chocolate. I rush there because their website says it is open and it is the nearest animal hospital. I get there and try calling- the phone just rings with a response that says the line is busy try again. I go to look at the door for more information and it says to just dial the same number and keep dialing if the call doesn't go through. I ended up trekking my dog across town to a different animal hospital where they weren't able to get her to throw up the ... read more
Brought my cat in to be declawed & for some reason, they didn't do the laser which I requested. I was doubting the price at pick up, but I was so concerned about how to keep her paws dry (she puts them in her water bowl) but they weren't much help. There was no point in calling after I brought her home to question it since it was already done. I was told to bring her back in two weeks for suture removal & I did. They then told me while I was there that they removed some but the rest would fall off on there own so there was n... read more
I made an appointment TWO WEEKS ago. When we arrived, I was told there was no record of our appointment. Last time we are ever going there.
After reading mixed reviews, I was hesitant to bring my kitten in. Unfortunately, the other vets I was interested in were booked until end of July, and I was anxious to get my 9 week old kitten his first set of shots. I called and booked an apt for Naperville Animal Hospital. The front desk staff seemed kind and organized, and I really appreciated the vet assistant that helped with me. She was very sweet and answered all of my questions. My only issue was with the vet. I can't remember his full last name but I believe it sta... read more
Naperville Animal Hospital Almost 2 months of tests and exams that cost more than a thousand dollars and they cannot even find out what is wrong with my cat. On top of that, we have requested for his medical records and they can't even figure out how get them for me so I can send it to the insurance company . Every one is just so incompetent and that includes the vets who checked my cat out.
Frequently asked questions about Naperville Animal Hospital
How is Naperville Animal Hospital rated?
Naperville Animal Hospital has a 4.1 star rating with 1,899 reviews.
When is Naperville Animal Hospital open?
Naperville Animal Hospital is closed now. It will open at 7:00 a.m.