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Navien, Inc

4.3

About this business

About Navien, Inc Navien products are available in the United States and Canada through a selected network of wholesale distributors. Since 2006, Navien, Inc. has become one of the fastest-growing companies in the home comfort sector in North America, providing high-efficiency tankless water heaters, combi-boilers, and boilers. Navien's products possess state-of-the-art technology, high efficiency, and reliable quality. Navien has achieved international recognition for its sophisticated engineering and robust designs. Bac... read more

Location details

20 Goodyear, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.31,162 reviews
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David C. Baechle's profile image
David C. Baechle 
a year ago

Horrible Customer Service! They will not help you with their product, even the simplest questions, unless you are a professional plumber. So what this means, is once you purchase, you need to spend 2-300.00 ro get a question answered...NOPE! 

Karen Stoltzfus's profile image
Karen Stoltzfus 
recommend  Recommended
a year ago

The only major reason, expectation and awaited results of Forex/Binary Trading/Investment is to be able make successful withdrawals of your profits to solve, sorts, and pay-up some debts/bills. Mrs Anita Ephraim is an experienced, legitimate and most hard-working broker of our time that assisted, directed and guided me on everything Trading as I funded my account on standard plan of $700, I watch my profits grow daily and finally I broke down in tears earning a total profit of $6,300 after 7 days. I sincerely can’t Thank you... read more

Andani Walter's profile image
Andani Walter 
recommend  Recommended
a year ago

Agatha is so wonderful to work with. As a first time investor, I wasn’t completely sure of the process but Agatha Rubel helped me through it all and I made a profit of $6,500 with an investment of $500. He was also extremely helpful in coordinating the withdrawal process. I highly recommend Agatha Rubel to everyone looking to start up an investment. These are his contact details WhatsApp: +1 (508) 348-9162 Email: agatharubel77@gmail.com 

Nicole Asifiwe's profile image
Nicole Asifiwe 
recommend  Recommended
a year ago

Outstanding trading services, fast withdrawals, and good profit are my reason for keeping the services. I am by far happy with what I experience with Mr. Ethan Payne platform. And would highly recommend this amazing service. An excellent trusted platform who is a pleasure to work with. service are great. When it comes to forex trading, Mr. Ethan Payne platform is a good fit. I was able to earn a good profit, signals are accurate. Great broker. Highly recommended. Facebook: Ethan Payne Email: ethanpayne700@gmail.com WhatsApp:... read more

Eric Marcus's profile image
Eric Marcus 
a year ago

I purchased a home a few years ago that had a Navien NHB-080 Condensing Boiler installed with a date-of-manufacture stamp of 2016. It didn’t take long for issues to start to arise. While they started out minor (error code 302 - low water pressure), they gradually became less so (error code 003 - ignition failure), all this despite me doing all suggested maintenance. Most recently, I began receiving error code 110 – exhaust vent closed. I followed all the suggested steps in the manual to attempt to handle the problem myself, ... read more

Rob Cromie's profile image
Rob Cromie 
2 years ago

Think hard about getting a Navien on demand hot water heater if you want a hot shower, consistently. I have a 6 month old NPE-240A2. You have to have a technician out on your dime which was $300. min charge. I even replaced two parts , the Flow Sensor and the Water Adjustment Valve ($99.00) but that did not fix the problem! I paid the $300. charge to only fine out it was a little cheap 2 way valve (probably $6.00 part!!!!!) that was the problem! So I guess I am out $400. for this to have a hot shower! At least the wi... read more

Linda Toth's profile image
Linda Toth 
2 years ago

I thought I was getting a Cadillac of Water Heaters. At least that’s what a couple of contractors thought. I’ve learned the hard way that they don’t support their water heaters. I have had to pay for a contractor plumber to come out here four times now. Last time they replaced a part, but it did not fix the problem. In order to get a refund for the plumber. I have to go through a bunch of hoops. I’ve been fighting with this since July 3. After this many efforts at fixing the problem, I believe Navien should send out a certif... read more

Greg Esses's profile image
Greg Esses 
2 years ago

Incredibly poor customer service. My plumber purchased three units for my home in Dec and first unit burst during a cold snap in Florida. My plumber is unable to get Navien to respond and facilitate repair of the defective unit 

Daniel Anderson's profile image
Daniel Anderson 
2 years ago

While I liked the Navien Combi-Boiler while it was working, I am extremely disappointed this boiler failed after just over 4 years of service due to soot build up on the heat exchanger. Based on what our plumber and HVAC professionals told us this was due to an internal problem with the boiler. Navien did not return calls to our plumber, and since we are in northern Minnesota in January without heat, we had a different product installed. To summarize, this was a poor product made by a company with poor customer service. Look... read more

Frequently asked questions about Navien, Inc

How is Navien, Inc rated?

Navien, Inc has a 4.3 star rating with 1,162 reviews. 

When is Navien, Inc open?

Navien, Inc is closed now. It will open at 8:00 a.m.