Neale Court Care Home - Country Court

4.8

Assisted Living Facilities
Lincoln

About this business

Wellness Assisted Living Facilities

Location details

Neale Road, North Hykeham, Lincoln, LN6 9UA, United Kingdom

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4.874 reviews

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M E

a year ago

Ever since my dad moved to Neale Court it has felt like home from home. Dad has a lovely room and the communal areas are comfortable and inviting. I'm grateful for the care that Dad is given and I enjoy visiting him in his home at Neale Court.

Business response:

Thank you for taking the time to leave your review for Neale Court Care Home. Your kind words and feedback are appreciated and will be shared with the staff team. It is our pleasure to care for your dad and have him as part of the Neale Court family. Warm regards,

Kate L

a year ago

Having experienced other care homes, I cannot speak highly enough of the management and her team. Dignity and care paramount and each member of staff goes out of their way to deliver fantastic care!

Business response:

Thank you for your review of Neale Court Care Home, we appreciate all comments and feedback. We are delighted to hear how happy you have been with our care and support and I will share your kind words with the staff team.

Karen K

a year ago

We were reluctant to let Mum go into a home, although the time was right. We looked around several and were most impressed with Neale Court. It was not just the surroundings (which are beautiful) but the warmth of all the staff and the general feel of the home. The staff have not had an easy run with Mum, she can be somewhat challenging. The staff have been great with her. From the manager, carers, kitchen, cleaners and activity ladies (sorry if I missed anyone) have all been fantastic. I would highly recommend it.

Business response:

Thank you for taking the time to add your review for Neale Court Care Home. We appreciate your kind words and your feedback. Your positive comments will be shared with the staff team. Warm regards.

Phil K

a year ago

My wife moved from another care home, it was like moving from a bad B&B to a five-star hotel. It felt like we had won the lottery. I can't fault the home in any way. Absolutely excellent.

Business response:

Thank you so much for taking the time to leave your review. Your kind words are appreciated and will be shared with the staff at Neale Court Care Home.

Jeremy H

a year ago

Very impressive standard of care and facilities. Staff pleasant, friendly and helpful. The home has a pleasant feel, and the gardens are nicely kept, and a good place to sit in the warmer months. The catering is also of a high standard.

Business response:

Thank you for taking the time to add a review for Neale Court Care Home. It's lovely yo hear how happy you are with the care we provide for your loved one. Your comments will be passed on to the staff team.

Jane M

a year ago

My very frail Mum came into Neale Court in January. The care and consideration given to Mum have been amazing so far. The food is lovely, Mum gets to choose if she wants a cooked breakfast and loves a bacon sandwich! All the staff I have met so far have been cheerful and understanding of Mum's needs. The room is very bright, airy and kept clean but homely. I honestly can't put into words how happy I am Mum is safe, warm, clean and well cared for.

Business response:

Thank you so much for your lovely review and kind words. We appreciate you taking the time to leave your review, and your comments will be passed on to the staff team. It's lovely to hear that your mum is settling in well at Neale Court, and we are really happy to welcome her into the Neale Court family. Warm regards.

Tina E

2 years ago

The activities have been great fun, interesting and varied. Animal visits, live music and games. The room has been cleaned. Dad seems happy. Few issues of loss of glasses and personal clothes but this seems standard by all accounts.

Business response:

Thank you so much for taking the time to write such a lovely review for Neale Court Care Home. We are glad that you and your dad find the activities fun, interesting and varied. Your comments will be shared with the staff team and we shall endeavour to make sure your dad has all of his belongings. Best regards.

Lynda H

2 years ago

Absolutely fantastic home. The residents are so well looked after by fabulous staff in a beautiful setting. There are always activities going on and families are welcome to join in. The actual home is beautifully furnished, it's like a 5-star hotel.

Business response:

Thank you for taking the time to write such a lovely review for Neale Court Care Home. We appreciate your kind words and support for our home and your comments will be shared with the staff team. Warm regards

R T

2 years ago

The care home team provided excellent care for our aunt. Great personalised care for all residents. Our first care home experience was less impressive. Neale Court provides care at a good quality level which we would recommend to any family.

Business response:

Thank you for taking the time to leave your review for Neale Court Care Home. Your kind words are appreciated and your lovely comments will be passed on to the staff team. Best regards.