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Nicole Santizo at Rate (NMLS #582907)

5.0

About this business

Nicole Santizo is your Los Altos local lender. As a loan officer at Rate, one of the largest retail mortgage lenders in the United States, Nicole is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Nicole at (650) 584-0958 for more information! 

Location details

167 S. San Antonio Rd., Suite 16, Los Altos, CA, 94022, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0188 reviews
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julewis6's profile image
julewis6 
5 years ago

Nicole and her team were so easy to work with, they made the process simple. There's a portal so I was able to upload all needed documents which saved me so much time. Replies to my questions were answered within the hour. I was kept up to date on the progress of the loan. The terms were better than expected. I highly recommend Nicole and her team. 

kennethairvine's profile image
kennethairvine 
6 years ago

She did an excellent job guiding this first time home owner owner through the mortgage process. It was particularly complex since part of the equity was being gifted by parents. 

Keshav chaudhary's profile image
Keshav chaudhary 
6 years ago

Great job again from the team! Nicole has a solid overall plan and her team delivered a knock out performance. I was going through a lot of other important things when I was starting the refinance process. Nicole and her team made it so easy for us to work with them. I did not have to fret about every little detail or spend too much time chasing down paperwork. Excellent job. I will be very happy to recommend Guaranteed Rate to my friends and family. 

Sheeba's profile image
Sheeba 
6 years ago

We have worked with Nicole and her team since 2016, first for the purchase of our first home, followed by refinancing it for a better interest rate and then again in 2018 for the purchase of our second home. What is truly amazing about Nicole is her honesty and forthrightness in explaining all the options available to the customer. Nicole and her team were extremely prompt to answer all our questions. They made the whole process easy and ensured things moved fast so we could provide the quote on time. She was personally avai... read more

farnoosh jafary's profile image
farnoosh jafary 
6 years ago

I am new resident in US with less than 2 years credit and most of banks refused to approve my loan process. Nicole found me right lender from lots of different resources she is working with them and helped me in every step of process. Anytime there was a problem and need to call her, she was available to talk and finding right solution. She has right people in her team and the team helped me to finish process super quick after offer acceptance and close loan in few days with minimum time/effort required from me. 

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Jonathan Smiley 
6 years ago

I've worked with Nicole several times over the years and each time she's been extremely helpful, transparent and friendly. She and her team are quick to reply and answer any questions (of which I had many) and then entire process was basically seamless. I'd love to work with her again. 

Jaya's profile image
6 years ago

It is stressful when it comes to loan process to buy a house. But Nicole made it so easy , transparent and interesting with her ability to connect with client , understand the needs and guides through out the process. What is really impressive is : She is very quick in responding either email/text/call even if it is weekend or night. And she replies so quickly that she remembers all the details. Which means she really cares for her customers. She and her team is the best. Keep up your excellence and high standard work !!!! 

Suba Gary's profile image
Suba Gary 
6 years ago

Wonderful team to work with. Very very efficient right from beginning to closing of the loan. Excellent coordination with underwriting team and very competitive in all aspects and provided guidance throughout the process 

Greg Crosby's profile image
Greg Crosby 
6 years ago

Thank you so much for helping to make this happen for our family. We are all very excited and can't believe that this dream is becoming reality. We appreciate your teams patience and support through the process. Everyone on the team is so extremely friendly and professional and I appreciate the flow being a mix of online Web, email and phone. I will definitely recommend you and your team to others. Thanks so much. Cheers! Greg and Christina Crosby (Aviana, Ellina, Camden and the pups Maggie and Louie) 

Frequently asked questions about Nicole Santizo at Rate (NMLS #582907)

How is Nicole Santizo at Rate (NMLS #582907) rated?

Nicole Santizo at Rate (NMLS #582907) has a 5 star rating with 188 reviews. 

When is Nicole Santizo at Rate (NMLS #582907) open?

Nicole Santizo at Rate (NMLS #582907) is open now. It will close at 5:00 p.m.