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Nicole Santizo at Rate (NMLS #582907)

5.0

About this business

Nicole Santizo is your Los Altos local lender. As a loan officer at Rate, one of the largest retail mortgage lenders in the United States, Nicole is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Nicole at (650) 584-0958 for more information! 

Location details

167 S. San Antonio Rd., Suite 16, Los Altos, CA, 94022, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0176 reviews
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Nuthan's profile image
Nuthan 
2 years ago

I wanted to express my sincere gratitude for the exceptional service that Nicole and her team provided during our recent mortgage loan process. We were first-time home buyers with many questions and uncertainties, but Nicole was always approachable and available to provide guidance and answer our queries. Nicole's expertise and efficient handling of the loan process enabled us to close our loan in just 18 days, which was an incredible achievement. We were amazed by her ability to close two loans simultaneously and still prov... read more

Adil Qureshi's profile image
Adil Qureshi 
2 years ago

I don’t think my review will do justice in explaining how awesome Nicole is! We brought her in last minute before deciding to make an offer on a house and she helped us troubleshoot and plan for various scenarios. She is extremely knowledgeable, savvy and super nice. She’ll be honest with you about what you can and should do and help problem solve every step of the away. She is the perfect mortgage partner for any home buyer (especially first time buyers) and we can’t imagine working with anyone but her. 

Business response:

Thank you for this fantastic review, Adil! It was a pleasure working with you and helping to transition your family from your current home to the next. Your trust in me was pivotal to the successful outcome. Thank you again, and cheers! 

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Siddhi 
2 years ago

Nicole is an absolute superstar in every way imaginable. A few years ago, she helped us close our first home quickly in a highly competitive San Jose market, giving our sellers confidence that the deal would close on time and efficiently. We thought she was amazing back then because our deal went through with zero hiccups and on a faster closing timeline than expected, but fast forward two years, and Nicole has completely refined what it means an amazing loan officer. She helped us work through a very complex deal involving ... read more

Business response:

Thank you for the kind words, Siddhi! You are so welcome - This was made possible by the outstanding trust you had in me and my team. Sometimes creative solutions are needed, and I am so happy we were able to work together to find these solutions to get you into your dream home. Thank you for being so patient and responsive thought the process. 

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CMonterey 
3 years ago

Instead of writing a normal review I am going to just cut and past what I sent Nicole after our house closed. Nicole, I wanted to personally thank you and all your staff (I apologize for likely missing some of your team) for the incredible feat of closing a new loan in 17 days – really 16 days if you end on funding day. I have never seen anything close to that in my personal life or for clients with an institutional lender, and especially not in this current market. It may not be unusual for you, but it is for me and my real... read more

rama krishna sarraju's profile image
rama krishna sarraju 
3 years ago

To have any chance in bay area market, especially for first home payers, you will need highly experienced, aggressive lender who is backed by a passionate team. Nicole and team operate at God speed, that gives you that extra advantage to beat the market. Home buying can be extremely stressful experience especially for first time buyers and for people who are investing their entire life time savings. You need somebody you can trust at drivers seat. In home buying, mortgage lender is the captain of the ship. Their actions, spe... read more

John Lombardi's profile image
John Lombardi 
3 years ago

Nicole and her team helped my wife and I purchase our first home! From start to finish, Nicole helped us turn our dream of homeownership in to a reality. Nicole was very responsive and communicative any time we had a question, and every member on her team we interacted with was kind, patient, and knowledgeable and just as responsive. They help you understand what is needed, when it is needed, and how to complete each requirement and the use of the online portal makes your action items list easy to keep track of. If any of my... read more

VenkatRaj's profile image
VenkatRaj 
3 years ago

Did a cash-out refinance with Nicole and she is one of the best lenders I have worked with. She is great in discussing the right financing strategy for home purchase / refinance, and super efficient. Nicole and her team are very responsive in answering all my questions, securing the best rates / providing options to select from, and quite efficient in execution / timely closure of the loan. Strongly recommend her for all your refinance / new purchase needs. 

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zuser201604090028045 
3 years ago

Right from the start, the closing process was a breeze. Nicole and her team were efficient and provided guidance through the process. I felt very comfortable, did not feel pressured and no last minute surprises. Overall extremely positive experience with Nicole and her team, and would highly recommend her to any one looking to Purchase / Refinance a home. 

SravanSarraju's profile image
SravanSarraju 
4 years ago

Nicole and team are very aggressive in their approach and ensure a smooth closing process. We being first time buyers, Nicole was very supportive and was available for any questions through out the process. Strongly recommend her for first time buyers. 

Frequently asked questions about Nicole Santizo at Rate (NMLS #582907)

How is Nicole Santizo at Rate (NMLS #582907) rated?

Nicole Santizo at Rate (NMLS #582907) has a 5 star rating with 176 reviews. 

When is Nicole Santizo at Rate (NMLS #582907) open?

Nicole Santizo at Rate (NMLS #582907) is closed now. It will open on Monday at 9:00 a.m.