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Nissan of Downtown L.A.
- Los Angeles, CA
About this business
Downtown Nissan offers many automotive products and services to our Los Angeles area customers. From quality new Nissan vehicles to used cars, we know anyone looking for a vehicle in Los Angeles will likely find what they want at our dealership. We carry a comprehensive line of Nissan vehicles, including the Altima, Versa, Murano, Sentra, Cube, GT-R and 370Z, making us a good choice as your Los Angeles Nissan car dealer.
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Service Department " Ace, is a very good person understands take time to lister. I already wait for my car, don’t have to set for hours and hours. Always have a smile when approached with a good Morning Ms Barbara. It’s nice when you pull in for service and your service advisories come with a smile.. Thank ACE for being my servicemen..
Business response:
Hi Barbara, Thanks for the positive feedback! Ace is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great customer service " Great customer service right when you walk into the lot and everyone is so nice and are very helpful when it comes to picking a car!
Business response:
Hi Josh, We cannot thank you enough for taking the time to share your experience with us! Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Excellent Service" Ace Games is a class act. He is 100% on top of not only the customers needs but also the needs of the car. Checking on issues you are not aware of. The quality of care is hands down the best I have ever received from a dealer and makes me feel great that I purchased the Nissan Leaf wth the Exceptional service I will receive from him.
Business response:
You deserve nothing but the best, and we're grateful to know Ace provided you with nothing less than that! We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Friendly responsive customer service" I really liked working with Ace. It was a busy Saturday morning, my car took about 45 min longer than the original estimate--but well within what I would consider acceptable--and I would rather wait a half hour longer than have the technicians rush the job.
Business response:
Hi Craig, It was a pleasure working with you. Ace is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We appreciate your patience and please feel free to contact me should you have any questions! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Over all great " I was able to come in and drop off my car quick and easy, I feel the service team they have now is well educated and take the time to listen to customers concerns, I do feel that the new tasks assigned to the service Dept. can be overwhelming specially with a mixture of cars being dropped off and picked up
Business response:
Hi Cristina, Thank you for stopping by and for this positive review! Customer satisfaction is our main goal, and it pleases us to hear of your experience! Hope all is well! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great customer Service " Ace Games has the best customer service ever! Thank you always take care of my car very well. Mechanics have better skill than other locations and I’m very satisfied with DTLA location.
Business response:
Hi Linhi, We would like to thank you for this thoughtful 5-Star Review! Ace is a huge part of our success here, and we can’t wait to tell him about this positive review! We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Best dealer in Los Angeles " Everyone is kind and professional. They have a car for everyone one. I will recommend Nissan the Downtown L.A. l am happy with my new car.
Business response:
Hi Johanni, It makes us so happy to hear that you always have such a great experience whenever you come in! We hope to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Service " I went in to have brakes put on my car and a maintenance service. I was also able to get 2 tires replaced and an alignment. My service was completed in a timely manner. Very pleased!
Business response:
Hi Ellis, We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Lifetime service " My car service has never been so smooth. The team here do a great job! They provide a status report they know peace of mind and reliability of the vehicle is super important. Ace has made my service visits such a lovely experience. He knows I have precious cargo and makes our trips in smooth, quick and comprehensive. He translates the inspection report into something I can understand. Lifespan, risks, urgency and pricing range. I always recommend Nissan and Ace.
Business response:
Hi Escobar, Thanks so much for the positive review, and for letting people know about your recent visit with us! We couldn't be happier to see that Ace went above and beyond to provide you with a quality experience. Let us know if you have any questions! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.9 star rating with 4,047 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.