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Nissan of Downtown L.A.
- Car Dealers
- Los Angeles, CA
About this business
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Excellent customer service" I received excellent customer service once again. My car was ready on time. Everyone in the Service Department is always ready and willing to help.
Business response:
We're very happy to see that our team got you in and out in no time. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Glad you had a great experience! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"New car" James Lee is really wonderful, nice and kind person. If you ask me recommend this dealership and this salesperson? Absolutely YES. Thank you so much!
Business response:
We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that James was able to do that for you! Thanks for taking the time to let us know about your visit with us and we can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Short wait time" Great customer service. Have been a loyal customer for a while and always receive great customer service. Thank you thank you for being very accommodating
Business response:
Your loyalty has not gone unnoticed and we love having you as a member of our Nissan Downtown L.A. Family! Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Best staff ever met" The service advisor, whose name is Ace I believe. He is so professional and friendly that he always give me help that more than I could ever ask. He should has a promotion or at least a raise. Downtown Nissan should try to keep him as long as possible and I will keep coming back
Business response:
Thank you so much for your review! This is the level of service we expect our staff to offer our customers. We're so happy to read that everything was done quickly and to your satisfaction! Please let us, or Ace if there is anything else we can do for you, we're more than happy to help! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Ralph of Nissan of Downtown was Amazing !!!!!" Ralph made it very easy and simple process to choose the perfect vehicle for me. He was very friendly and knew the perfect car for me. He called me after the sale to make sure everything was fine. Great customer service !
Business response:
We're glad that your visit with Ralph was such a positive one and we hope it's something we'll be able to repeat over and over again! We appreciate you choosing us, and please stop by in the future to let us know how your new vehicle is treating you! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Simple and quick. " With the exception of the music being so loud in the lobby that you had to go outside to make a phone call, everything was good. I will be contacting Desiree to follow up on getting a fob for the vehicle - I only received one key (no fob) at time of purchase.
Business response:
Thanks Ed! We're happy to hear that you had an overall positive experience with us. Appreciate the feedback regarding the music, and we look forward to serving you again soon! Please don't hesitate to contact me should you like to discuss any issues you've experienced here. I'm here to help. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"David in service is awsom" Im so exited to have found this dealership they take real good care of your needs and then some total exelent service.and would truly recommend this dealership to everyone.
Business response:
Thank you so much for your review! It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave your feedback, we sincerely value your business and look forward to your next visit! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"The best nissan dealership" If you need your car to be fixed the right way and a good friendly and professional service poeple look no further i highly and give you my word you will love and be impresed.
"oil change " Ace from service has amazing customer service I will definitely go back when I need any service on my car or looking to buy a new one
Business response:
We want nothing but the best for our customers and we're so happy you had such a great experience with us! Happy to see Ace took care of you and your vehicle. Hope it's running like new. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.3 star rating with 4,835 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is closed now. It will open at 9:30 a.m.