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Nissan of Downtown L.A.
- Car Dealers
- Los Angeles, CA
About this business
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Amazing experience! " Eddie was my sales man and he was amazing ! He got me the best deal!!! I would go back for a new car. Best experience ever 😇
Business response:
Hi Cynthua, Thank you so much for this great review! Eddie is awesome and we're so happy to see that he worked hard to get you into the vehicle you deserve. If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"The customer service was great" Overall satisfied. The customer service was great and he explained everything well. Caesar is not only knowledgable about cars, but he is also very nice and cares about the customer experience. I received updates from him during the service as well. My only concern is with the wait time for service. I had my car there for nearly or over 3 hours. In addition, the shuttle service number was never answered. I hope this improves for future customers.
Business response:
Glad to see that overall you had a positive experience. We appreciate your patience and your feedback regarding the shuttle service. We'll make sure this doesn't happen again. Look forward to serving you again soon. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great buying experience" While I had an amazing experience with sales, finance and service regards to my purchase of a Nissan Rogue Sport at Nissan of Downtown LA, I would like to say that Nissan Corporation sends out way to many surveys.
Business response:
Thank you for this stellar review! It's wonderful to hear that our team provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. We look forward to many more years together! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Service " I stopped by without an appointment, Caesar immediately assisted advising someone will be with me as soon as I parked. Once he came to my car he went over the details of my car and advised me to be careful with my miles, I let him know I had came right before the 12k miles on an issue I was experiencing with the trunk and he advised he relates for it happened to him with another customer not too long ago. He let me know the service ETA and directed me to parts since I would be purchasing some bands for a different... read more
Business response:
Hi Alexandra, Thank you for this stellar review! We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. We look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"ACE was AMAZING!!!" If it wasn't for ACE I wouldn't of ever came here in the first place. He was the one to answer the call when I called about servicing my new lease. He was knowledgeable and recommended I should wait til I hit 5K miles. My first visit was great with Ace check in and all. Only issue I had was getting my car back once it was serviced and completed. The lot is so small that they have runners moving at all times. Vehicles being moved like puzzles, it's an accident bound to happen anytime now. I did oversee an... read more
Business response:
We're happy to hear that you had an overall positive experience with us. Should you like to discuss any issues you've experienced here, please feel free to contact me. We look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"My Experience was great" The reason why I choose the rate I gave is because they are friendly they really help you and go by the budget that u can afford and they don’t pressure you
Business response:
Hi Tiana, Thank you so much for this amazing review! We couldn't be happier to see that our team went above and beyond to provide you with a quality experience. We look forward to working with you again. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Needed Service" I went in because my engine light came on. It was time for my regular service but I was not going to do that at that time. I was hoping it would be a simple fix with the light but it wasn't. I needed to get the regular service too. The service tech Caesar was really nice and professional and explained everything to me and said he'd stay within my budget which he did. My car rides better now.
Business response:
Hi Erica, We want you to know how much we value your generous 5-star review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Satisfied " Got attended right away. Answered all my questions and kepted me updated on my vehicle. With the help of Dennis and Edson. Appreciate there help
Business response:
Thank you for stopping by Nissan of Downtown L.A. and sharing your experience with us! It was a pleasure to hear that Dennis and Edson helped make your car-service experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Thank you Ace!" From start to finish; great experience! Thank you Ace! I went in with a check engine light on and left a satisfied customer. Glendale Nissan recently closed, and that is where I bought my car and always had service done. Now that I have discovered Nissan Downtown, I wish I had gone here years ago. Thanks for everyone who helped me, from the first phone call, to the guy who gave me my keys back when my car was ready. Great communication, great value, and incredible service. Thank you!
Business response:
Thanks so much for being part of the family. It's a team effort here and we're so happy to see our team worked hard to get you the service you deserve. Thanks for taking the time to share this with us and we'll see you here at your next service visit! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.4 star rating with 4,891 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.