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Nissan of Downtown L.A.
- Car Dealers
- Los Angeles, CA
About this business
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Thankyou" Love the professional service thank you Dave my car was in and out within a few hours as promised. Your the best! See you next time
Business response:
Hi Jocelyne, We're very happy to see that our team got you in and out in no time. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Thanks for this quality review and we hope to see you soon. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great service " I always dread having to deal with service departments at dealerships...at least until now. These guys went above and beyond to help me out, finding the problem after another place missed it twice. Everything was prompt and as they described. Ace in service was on top of everything.
Business response:
Hi Zachary, Thank you so much for this amazing review! Customer satisfaction is our main goal, and it pleases us to hear of your experience! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"One of those strange, difficult to track down noises..." that never seems to be around when one brings the car in. However, the service writer and mechanic took the time, and solved the issue. Thank you!
Business response:
Hi Christian, We appreciate you taking the time to leave this thoughtful review. We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. Let us know if you have any questions. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Customer service and understanding " Jonathan has assisted me two times already The 1st time with my service and this time with a accidental broken off side mirror He makes you feel comfortable enough to talk to and even tho you feel embarrassed about how things happened I’ve had trust issues in the past with the dealership and the service but slowly but surely Jonathan’s great customer service is changing my mind I had brought up a ticking noise while coming in to get the side mirror replaced and Jonathan made sure that th... read more
Business response:
Hi Cristina, Thank you for writing this fantastic review! Jonathan is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We look forward to many more years together! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
" Great Buying Experience " Edi was professional, knowledgeable, friendly and helpful. Informative but not at all pushy. I felt very comfortable in making such a major purchase. Thank you Edi.
Business response:
Hi Brandy, Your review is why we do what we do. Thank you so much for reaching out to us. Edi is a valued member of our team over here at Nissan of Downtown LA, and we're thrilled to hear he was able to take such great care of you. You know you're always welcome to come back to see us anytime you want! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"GOOD CUSTOMER SERVICE " I WAS HELPED BY ALAN MUNIZ HE REALLY HELPFUL AND PRODUCTIVE REALLY PLEASED WITH HIS CUSTOMER SERVICE AND I WILL ALWAYS RECCOMEND HIM TO ANYONE
Business response:
Hi David, We couldn't be more grateful that you took the time to write this review about your last visit with us! We couldn't be happier to see that Alan went above and beyond to provide you with a quality experience. Should you ever have any questions, please don't hesitate to ask! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Ace Games" Ace is the best service consultant always polite, smiles and courteous he’s the reason why I come to Nissan downtown my wait time is always on point.
Business response:
We appreciate you taking the time to leave this thoughtful review. Ace is a huge part of our success here at Nissan of Downtown LA, and we can't wait to tell him about this positive review! Should you ever have any questions, please don't hesitate to ask! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Fast service" Good fast service. My car was ready same day, ready to go before days end. The only negative thing was that I was advised after the fact,that due to money I spent, I should have been due for a car wash which was not done nor mentioned. Other than that, everybody was friendly and accommodating. Really happy overall.
Business response:
We're pleased to see that overall your experience was a positive one. We appreciate the feedback regarding the car wash and will be sure that's done at your next visit. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great Deal" Edi Gaser was great told him what i was looking for and found it..thank you Johnny .and edi anow im driving 2018 versa Thank You I appriciate it so much great sales person
Business response:
Hi Mary, We're so pleased to read your encouraging review! We're pleased to see that Edi and Johnny were accommodating during your car-buying experience and we hope you're loving your 2018 Versa. Glad you had a great experience. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.4 star rating with 4,915 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.