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Specialties Your Premier Nissan Dealership in the South Bay History Established in 2016. Nissan od South Bay is under new management and ready to provide the highest levels of customer service for the local community.
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 10:00 p.m. | |
Tue | 9:00 a.m. to 10:00 p.m. | |
Wed | 9:00 a.m. to 10:00 p.m. | |
Thu | 9:00 a.m. to 10:00 p.m. | |
Fri | 9:00 a.m. to 10:00 p.m. | |
Sat | 9:00 a.m. to 10:00 p.m. | |
Sun | 9:00 a.m. to 10:00 p.m. |
Overall the experience was good. Richard is very knowledgeable and was able to assist me with any questions I had.
Business response:
Hello, thanks for taking the time to leave a review. We are happy to hear that your overall experience was good, and that Richard was knowledgeable and was able to answer all of your questions. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Excellent professional. ,very reliable , good prices, , ,excellent service and advisors, very convenient location and hours.
Business response:
Hello Luis! We appreciate your positive review about your recent experience with us. We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Great service. All concerns were attended and resolved. Service delivery was quick and vehicle repairs done clean.
Business response:
Hello Jose, thank you for sharing your positive experience! We truly appreciate you letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
I scheduled my appointment the day prior and everything went as planned, Jimmy (my service representative for the day) kept me updated on everything that was going on. He was generous enough to show me a video of what he seen as well as what he recommended. The fact that he didn’t proceed with any costly repairs without my consent is what amazed me. Nissan Of Torrance has great staff ready to support your car needs.
Business response:
Hello Demetrius, thank you for sharing your excellent experience with us. Our team is happy to have been able to accommodate you with the appointment that best worked for you. We understand the importance of communication but also how great it is to be able to provide our customers with a visual of the recommendations being made. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager
I was impressed with how smooth the process was from getting information, to booking an appointment, to getting the service done. The day of the appointment was better than expected. Thank you to Chris for getting me checked in quickly and getting my car back to me quickly. The technicians took care of more than I planned. Happy to get everything done in one visit. An overall great experience. I especially appreciated being met in the parking lot to make sure I knew where I was going. The same employee returned my keys. Not ... read more
Business response:
Hi Steph! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! We truly appreciate your feedback, thank you! Kind Regards, Elizabeth Reyes Customer Relations Manager
My service advisor Capri, was extremely knowledgable about my vehicle as she explained what was still covered under the manufacturer warranty. I was able to get the necessary repairs done for my Nissan Altima, free of charge. Torrance Nissan has the friendliest employees but Capri really went above and beyond for me. Thanks again Capri.
Business response:
Hello, we're so glad that we were able to go above and beyond your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Mandez, was very patient, professional, helpful and HONEST with assisting me in purchasing a vehicle. He represents Nissan of Torrance very well.
Business response:
Raja, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
I am please with the service I received from Nissan of Torrance. This time I was kept informed with the status of my car. Awesome service!
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Everyone at this dealership was very kind and very upfront and honest with every question I (and my parents) had about moving forward with the car that I knew I wanted! It was an easier process than I was annticipating and I was able to drive it off the lot day of. The team even followed up with calls to thank me for my time and I feel confident I can go back to them with whatever questions or issues I have in the future.
Business response:
Congratulations on your new vehicle and welcome to the Nissan of Torrance family! We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Nissan of South Bay has a 4.9 star rating with 3,044 reviews.
Nissan of South Bay is closed now. It will open at 9:00 a.m.