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Nissan South Morrow
- Morrow, GA
About this business
Location details
6889 Jonesboro Rd, Morrow, GA, 30260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
"ALLEN Moss" I came in to refinance my car to lower my payment. My payment went up by $90 . My salesman said I could refine in 6 months.
"Very rude people " It was the worst experience ever,my sales person was not honest,the floor manager was rude and arrogant,they wasted a lot of my time,I lost time from work dealing with situations from there,they never return calls,,the customer service sucks,they mess up the paint on my car,I spoke to the manager about this and he tells me there's nothing else he can do for me. I will never go to Back for anything.
"Will not recommend " I will never return to this dealership or reccomend it. We brought our car in as a trade, or so we thought. Three weeks after we got a car from the dealership we found out that they never paid off the trade in. So then I was forced to do a voluntary surrender on a car that was supposed to be traded in. I called the dealership and spoke with my sales lady and a manager and was told no this is what was discussed, which it never was. I would never surrender a vehicle to get a new one, then the sales lady h... read more
Business response:
Good afternoon, these are very serious allegations that we do not condone here at Nissan South Morrow. I would love the opportunity to discuss further, however, you have not provided any information that I can reach you by. I can be reached at 770-968-1360 Chris White!!
"2018 Nissan Murano" The whole sales experience was horrible. A week after i bought the car, the dealer contacted me about missing copies of my license and paystub that were given to them in the day of person. Till today, nobody knows what happened to my original copies. A sales person named Ila lied and told me the march madness promotion was no longer in effort on 3/29 but I found out it expired on the 4/1. Management has yet to address the easy. I also requested a specific sales rep, Ila lied and Sid he didn't work there ... read more
"3rd time! " For it to be my third vehicle from this dealership the way they handled my my my experience was terrible from the salesperson down to the finance team they lied about a promotion they had going on they said that it ended already but come to find out it actually ended April 1st. Not only did that the salesperson lie about the march madness promotion, I had asked for Sherwin Brown and was lied to and told he was no linger employed there until Ila B. got caught when I ran into him then she never came back to me, I ... read more
Business response:
Awesome, thank you very much for your review and post. We look forward to our continued service for you!!
"Poor Service " I took my car in for repairs. Alternator was not charging and cluster didn’t work. I was told they needed more time to diagnose the problem. That was $500. Then I was told the cluster and the neutral and reverse switch had to be replaced. $1100. After being told several times the car would be ready the next day. I went a week later to pick the car up. Cluster was not replaced, the light for the speedometer is not working. The car was dirty tires were low in pressure. $1000 price tag. $800 in Labor. Definitely... read more
Business response:
Mr. Dawson, we are sadden to hear of your experience here at Nissan South. There are a few issues that are concerning within your complaint. I have researched your particular concern(s) and would very much like to discuss in detail with you. I can be reached at 770-968-1360.
"horrible" Horrible horrible horrible. Long tiring experience. Sat in there since 11 am. 6 hours for an approval I was told was done yesterday.horrible. horrible
Business response:
Cjacks512, We take our complaints just as serious as our compliments. I am thankful for your honest review and post. We will use your feedback to address your concern(s) to ensure that we are mindful and respectful of our customers time. That said, sometimes, different variables may dictate or cause a prolonged delay in completing a deal. Each deal is different so I would love to discuss further in detail in a more private setting. Again thank you for bringing this to my attention.
"Made Impossible...POSSIBLE!" Came to the dealership to repeat what happened to me during my first experience! Eyes haven't seen and hears havent heard what God can do for one. That's why i keep coming back to Nissan South Morrow!
Business response:
Mrs. Gloria, once again your review has left me speechless!!! Thank you so much for trusting Nissan South thru the years!!
"Dissatisfied Customer" I was told to bring my car back since they were not able to detail it the night purchased. We came back next day was told by our dales rep take 1-2 hours. I was there total 3hrs, sales person was late and explained to me why it takes so long. Found out from service person was just given car 30mins prior to me leaving. Sales person never bothered to check on me, nothing. Not happy at all with way I was treated.
Business response:
I am truly sorry for the lack of communication and the inconvenience this may have caused. Your absolutely correct, a simple car wash should never take that long. I would like to offer you two free complimentary car washes. We take all of concerns as serious as we do our compliments. Your honest review allows the opportunity for continued training. Again, I am sorry and I hope you are able to take advantage of our offer.
Frequently asked questions about Nissan South Morrow
How is Nissan South Morrow rated?
Nissan South Morrow has a 4.6 star rating with 10,000 reviews.
When is Nissan South Morrow open?
Nissan South Morrow is open now. It will close at 9:00 p.m.