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Nissan South Morrow
- Morrow, GA
About this business
Location details
6889 Jonesboro Rd, Morrow, GA, 30260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
"Our Fourth Vehicle" We weren't expecting to purchase a new vehicle at this time, however the transmission was beginning to have issues This is our fourth vehicle from here.
"Left me with a car that was unsafe to drive" My 2018 Nissan Versa lost power steering Saturday. Three caution lights came on: brake light, battery light, and oil light. Randy was my service supervisor and was dismissive from the start. I had my car towed there and he claimed that there was nothing wrong with it. It drove perfectly, he said. I explained that i was nervous and that i felt it was a safety hazard for my car to just stop having power steering while driving. He said that there was no evidence of a problem. He was... read more
Business response:
Reina, -I do apologize for the lack of professionalism you received here at Nissan South Morrow. We strive for exceptional customer service and take all of compliments just as serious as we take our complaints. We intend to continue to train our employees on offering outstanding customer service and will use this specific situation to reinforce positive training. -I was informed that you had/have taken your vehicle to another dealer to have the repairs done. If you have not yet been able to remedy the problem, I would like t... read more
"Dependable car yeah!" The repair bills became excessive on my old car. All of my friends drive Nissans so I decided to come in and get one too!
"Holes in the bumper" We recently (April 2019) purchased a 2019 Rogue after purchasing a 2018 Kicks in November of 2018. So, our first experience lead us back to this dealership. After bringing the Rogue home, we took the front dealer tag off of the SUV. To our utter surprise, holes were drilled into the front bumper of our $40,000 SUV. My husband went to the dealership and was told they were required to put the dealer tag on the SUV and that all vehicles have holes drilled in the bumper to attach the tag. I suppose it slipp... read more
Business response:
Hopefully we were able to make up for any inconvenience we may have caused.
"Not Helpful" I made an appointment to have my son's Nissan Kicks oil changed and tires rotated. I pulled in and got out of my car and for the longest time no one addressed me. Finally someone said they would be right with me. The service manager came out and asked if he could help me. I told him I was there for the first service on the car and I had a sticker on the car saying the first service was complimentary. He said, "We don't honor these anymore, but we will this time." Why say that? Like you are doing me a favor?? So... read more
Business response:
ConnieK, I am sorry to have to read of your experience here at Nissan South. We take pride in exuding exceptional customer and demand it from all of our employees. In reading your complaint, there are obvious moments in which we dropped the ball. I agree with us taking care of your T&R but to hear there was an actual problem with the O- ring is disturbing. We definitely do not want to lose you as a customer, but more important, you deserve to be treated in a professional manner. I would like the chance to earn your trust and... read more
"YES!!!" I went to five dealerships and was told NO. This dealership said YES! I heard about this dealer at 6:00am this morning on radio station 102.5! Yessssss!!!!!
"2019 Versa" I was very ppl lease with the service at Nissan south the sales person really went out his way to make sure I was happy with the car that I wanted I would recommend any one to him personally
"Unhappy with service center" In April 2018 I took my Rouge to Nissan South where I purchased it. Spoke to a young white male about my tire on the front driver's side because it was making a clicking noise..... They took my car to the back. The young man told me the part was not in BUT when it comes in he will call me, Well, I got a call from him stating the part was in.....take my car back to the dealer.....In the waiting area an hour or two; he comes and tells me the part isn't in.....WHAT? I was upset, so I called Mr. Ral... read more
"Poker Face" I walked in with no money and told frank i asked God to give me a car. With that poker face he said what did god say, I m leaving with. A Rogue...
Frequently asked questions about Nissan South Morrow
How is Nissan South Morrow rated?
Nissan South Morrow has a 4.6 star rating with 10,000 reviews.
When is Nissan South Morrow open?
Nissan South Morrow is open now. It will close at 9:00 p.m.