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North Park Toyota of San Antonio

4.5

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Location details

10703 SW Loop 410, San Antonio, TX, 78211, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.516,669 reviews
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Liza's profile image
Liza 
11 years ago

Bought Car, had to fix by myself and never got the keys I bought a 2009 Mazda RX8 beginning January and asked to have the center air vents fixed, as they were loose. And when I got the car I also noticed the RH window didn't go down, so I asked them to get that also fixed and was told to get it done. Cost me 467.52 dlls. Also they promised the old owner had all the keys to the car and that they would get them to me and 77 days later I still have no keys (including keyless remote controls) and was told they would not reimburs... read more

Business response:

We are sorry to hear that you are not happy with additional repairs not being covered with the purchase of your vehicle. The used car manager made it clear that the vehicle had some issues, but you still wanted to buy it. We were not going to do anything to the vehicle, and planned to send it to the auction. With that knowledge, you still insisted on buying it. As a display of good faith, we replaced the tires at no charge to you. No other repairs were agreed to on the purchase order. 

dudley7615's profile image
dudley7615 
11 years ago

Crooked Salesman Very disappointed with our purchase from here. The salesman that I had was Robert Robles. I purchased a 2015 4Runner Limited for my Fiance for Christmas. When searching for the vehicle I told Robert that I wanted "Every Option" and also said the phrase "Fully Loaded". They did not have this vehicle in stock and he was searching for one. Well first it took almost 4 days to finally find the one we ended up with. I put down a deposit to secure the first one and somehow it was sold out from under me. He then cla... read more

Business response:

Thank you for your feedback, dudley7615. We value our customers and want everyone to have a great experience here at North Park Toyota. We are sorry you did not have the same pleasant experience as our many happy customers have had. While you were very complimentary of Robert and the whole process when you originally received your Limited 4Runner, we understand things come up after the sale. We have been trying to reach you, and welcome the opportunity to come to some type of agreement that works for everyone. We take pride ... read more

033shannon's profile image
033shannon 
12 years ago

My father and I arrived at North Park at 11:30am on 1/10/14. My rating is based on the following facts: The car that I had driven from Austin to purchase was not cleaned properly, all four valve stem caps were missing, the bumper was not attached properly, and specific work, a Toyota recall, that I was told would be completed two days prior was not done. Although there is a standard $189.00 dealer prep fee, I had to specifically request that the stains in the seats be steam cleaned out. Upon inspection, I had to point out ar... read more

MelindaLopez383's profile image
MelindaLopez383 
12 years ago

This dealer has terrible everything. I have been here 4 times and last time was THE last time. The drive to another dealer is worth it. 

Frequently asked questions about North Park Toyota of San Antonio

How is North Park Toyota of San Antonio rated?

North Park Toyota of San Antonio has a 4.5 star rating with 16,669 reviews. 

When is North Park Toyota of San Antonio open?

North Park Toyota of San Antonio is open now. It will close at 9:00 p.m.