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NSA Storage

4.7

About this business

Location details

8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7270,573 reviews
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Je Y.'s profile image
5 months ago

The security sucks. They said they were going to get cameras that worked and never did 

Business response:

We understand your concerns. Please feel free to contact us at (405) 266-1139 to discuss this further. 

Scott M.'s profile image
Scott M. 
5 months ago

They raised the rent a bunch over the last two years. Don't believe their 4.9 rating. My guess is that it is bots or paid reviews.  

Business response:

Your feedback is important to us. Please feel free to reach out to us at (503) 461-7080 to discuss your concerns further. 

L F.'s profile image
6 months ago

Would give zero stars if I could. My family has been a loyal customer of Securcare for years. After the recession we had a few late payments, but always made up the bill. This company does not care about the security of your items in any way. They can and will loan shark your unit and require that you come up with 5 times the rent in order to avoid an auction of your personal family belongings. This company is disgusting. 

Business response:

It's unfortunate to hear about your experience with SecurCare Self Storage. Please feel free to contact us at (916) 577-6093 to discuss this matter further. 

Tori G.'s profile image
Tori G. 
6 months ago

Clean facilities! Great customer service. Wonderful staff whose puts customer needs first.  

Business response:

We genuinely admire your positive feedback on our clean facilities and great customer service. Thank you for taking the time to share your experience with us. 

Chris T.'s profile image
Chris T. 
6 months ago

Although Office Manager Mario is a valuable human resource, having been very helpful on different occasions, the rent increases were abominable! We were on time tenants for over 2 yrs yet were charged $169 for a 10x20 room that a new customer would get for $137! We left because of their greed! 

Business response:

We're sorry to hear about your experience with the rent increases. Please feel free to reach out to us at (631) 817-3071 to discuss this further. 

aannb82's profile image
aannb82 
6 months ago

*PLEASE READ BEFORE YOU CONSIDER THIS FACILITY & COMPANY* Honestly if I could give this company & those who work for them a NEGATIVE STAR review I would.. because they literally don't even deserve the 1 Star you are required to give just to leave a review. 99% of 5 Star reviews are given falsely from a "competition" between locations they were doing for employees in order to boost their rating & push all the negative reviews as far back as they could. Anyhow, I left a super detailed review prior to this, but realized most ... read more

Business response:

Thank you for bringing this to our attention. Please contact us at (513) 845-2235 to discuss your concerns further. 

Kim R.'s profile image
Kim R. 
7 months ago

I'm writing this review ( never ever have done this before) I liked NW Self Storage, I have been with them for over 10 years...... but this year they raised the rent on my 5x10 unit almost double ... I'm on a fixed budget and can not afford the additional cost.... so after all these years I'm moving out, they tried to help to lower it, but it was not enough so I moved to a brand new facility for 1/2 the cost...just saying.... 

Business response:

Thank you for sharing your concerns. We appreciate your feedback and wish you the best at your new storage facility. 

k n.'s profile image
7 months ago

Went looking for a place to store my camper but didn’t end up having to store but Paul was very informational and went above and beyond to assist me as much as he could but I ended up selling ,so I didn’t need storage after all. But will keep this location in mind for my next storage needs. Thanks !!! 

Business response:

We are thrilled to hear about your experience with Paul. Thank you for sharing your feedback! 

k n.'s profile image
7 months ago

Paul was great when I went to check out your location ,although I wasn’t able to go with your location I would definitely keep it in mind for my next storage needs. Thank you for good customer service,don’t get too much of that these days .  

Business response:

Thank you K for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

Frequently asked questions about NSA Storage

How is NSA Storage rated?

NSA Storage has a 4.7 star rating with 270,573 reviews. 

When is NSA Storage open?

NSA Storage is closed now. It will open at 9:00 a.m.