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NSA Storage

4.7

About this business

Location details

8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7270,575 reviews
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construction f.'s profile image
construction f. 
a year ago

what is going on here. I AM trying to pay my august 2024 bill!! the phone no answer, the office es close all the time  

Business response:

It's regrettable to hear about your experience. Please contact us at (832) 913-3252 for assistance with your bill payment. 

construction f.'s profile image
construction f. 
a year ago

Agosto 2024: Band customer service....Only one star because this is a disaster, very bad customer service... Paul is no longer here and I am trying to pay and there is no one in the office, I cannot pay due to poor customer service... no one answers the phone... very bad service without Paul,,, I cannot pay in the office because there is never anyone there 

Business response:

It's unfortunate to hear about your experience. Please contact us at (832) 913-3252 to address your concerns. 

Rebecca Bjork (.'s profile image
Rebecca Bjork (. 
a year ago

Clean units and easy to access. I am giving 5 stars to the communication and working with Becky. I'm giving 1 star for the cost, it started at $167/month and within 3 months went up $60. I understand increases, but those are typically $10-20/month. This a tough jump to handle, so I moved out before the increase took effect. 

Business response:

It's regrettable to hear about the unexpected cost increase. Please excuse any inconvenience. Thank you for sharing your experience. 

Pressur M.'s profile image
Pressur M. 
a year ago

Nice customer service and best deal to right storage space  

Business response:

We regret to learn about your experience at iStorage. Please feel free to reach out to us at (210) 908-5215 to discuss further. 

Toria's profile image
a year ago

I was there just for 2 months due to a move out but the manager was nice. Even met her fiancée who helped jump my jeep. Decent prices on the small medium storages. I'd return to her storage. 

Business response:

We're glad to hear you had a positive experience with our manager and found our prices decent. Thank you for considering us for your storage needs in the future. 

Cam A.'s profile image
Cam A. 
a year ago

Betty, my family is totally satisfied with the service you provided and I was impress with you been a one Women staff and again thanks for all you do- 

Business response:

Thank you for your wonderful feedback, Cam! We appreciate your kind words. 

Cam A.'s profile image
Cam A. 
a year ago

Betty, thanks for making us feel comfortable with the service you provided and just wanted to let you know that you are a true professional. 

Business response:

We genuinely admire your kind words, Cam. Thank you for recognizing Betty's professionalism. 

Cam A.'s profile image
Cam A. 
a year ago

Betty is the best Storage Manager I have ever met throughout my Military Travels she is Oustanding. 

Business response:

Cam, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, Move It Self Storage  

Marty D.'s profile image
Marty D. 
a year ago

Worst ever. Random pricing? Be prepared after you lock in a rate that they'll randomly increase your rates whenever they feel like it. Customer service is worthless as well. STAY AWAY 

Business response:

Thank you for taking time to provide feedback, Marty. Please provide us with more details by emailing customerservice@nsabrands.com. Don't forget to provide your preferred contact information so that a member of our team can reach out to you. We look forward to improving the customer experience and continuing to work with you. Sincerely, Moove In Self Storage  

Frequently asked questions about NSA Storage

How is NSA Storage rated?

NSA Storage has a 4.7 star rating with 270,575 reviews. 

When is NSA Storage open?

NSA Storage is closed now. It will open at 9:00 a.m.