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NSA Storage

4.7

About this business

Location details

8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7270,575 reviews
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Clarence N.'s profile image
Clarence N. 
7 months ago

Someone from your corporate office needs to get ahold of me. My unit has been broken into twice in a month and a half. And I am not getting any cooperation. I talked to a Monica woman in corporate and the store employees both said I would be able to get into my place today. No one is there at all. And Monica now is saying she didn't talk to me. This place is not secure. I will be reviewing with the bbb and anywhere else I can to make sure everyone knows how unsecured secure care self storage is. I have now waisted 2 trips to... read more

Business response:

We are disappointed to hear about your experience at SecurCare Self Storage. Please contact us at (719) 882-2238 so we can address this issue promptly. 

David G.'s profile image
David G. 
7 months ago

I am extremely dissatisfied with the service at RightSpace Storage on Caldwell Drive in Amherst NH.  My unit and about 30 other external-facing units on the north side of the facility are inaccessible because of ice at the base of the unit doors that has sealed them.  Despite promises by staff at the facility that they are working on clearing the ice from the doors, the units remained iced shut and cannot be opened.  There is  only one person on duty in the office at the facility, and this person has been unable to keep up w... read more

Business response:

Your concerns are noted. Please feel free to reach out to us at (603) 782-9746 to discuss this matter further. Thank you for sharing your feedback. 

Jerry B.'s profile image
Jerry B. 
8 months ago

Nice staff, helped me make my delivery. 

Jerry B.'s profile image
Jerry B. 
8 months ago

My boss got a unit for us here at this location because we are closing down our store and management made it very easy to do so with their kindness and thoroughness. 

Jerry B.'s profile image
Jerry B. 
8 months ago

I called twice regarding doing some price shopping in the area and both of the ladies I spoke with were very kind. 

Business response:

Tiffany, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, Southern Self Storage  

D B.'s profile image
8 months ago

Stay away from this business. They increase they price by 40% after the first month. When questioned, the only response they are able to give you is that is because of their corporate policy.  

Business response:

We apologize for any inconvenience. Please contact us at (850) 820-4987 to discuss your concerns further. 

Lori's profile image
8 months ago

I rented a storage unit at Move It Storage on Lakeside Dr. I had this unit for over a year. Many items of value, and personal items of my families deaths. I was behind on 2 months of payments, was told by 'Libby' that my unit would be auctioned off on November 24th,2024. When i called to get amount due the morning of 24th, was informed that my unit was auctioned on the 21st of November,2024. I'm still trying to understand how they could do this to someone knowing that I even was late always paid my bill. I still have unit th... read more

Business response:

We take your feedback seriously. Please contact us at (251) 666-2860 to discuss this matter further. 

Ronald S.'s profile image
Ronald S. 
8 months ago

At whatever cost, do not rent storage space from this company. One of the elevators, the one on my side of the building has been broken since Halloween and noone seems to give a shit. 3 weeks ago, the regional manager called me back after once again, i could not access my upstairs unit and said that istorage admin failed to sign the repair contract but it would be fixed within the week. Nothing. He told me the same thing when I gave him an earful in November. Today, there were 5 notes on the door from disgusted customer... read more

Alisha M.'s profile image
Alisha M. 
9 months ago

DO NOT, I REPEAT DO NOT STORE YOUR ITEMS HERE!! Unfortunately this storage is ran like an animal shelter and not storage facility. Sadly it has gone down! I have previously stored my boat here in a covered parking spot by a wall with no issues at all. I moved it for about a year into another location ( indoors) when that location sold I elected to come back and what a mistake I have made. Yesterday I came to visit my boat and found no less than 10 feral cats have used my boat ( that has 2 boat covers on it) as a litter box.... read more

Frequently asked questions about NSA Storage

How is NSA Storage rated?

NSA Storage has a 4.7 star rating with 270,575 reviews. 

When is NSA Storage open?

NSA Storage is closed now. It will open at 9:00 a.m.