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NSA Storage

4.7

About this business

Location details

8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7270,801 reviews
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Michael H.'s profile image
Michael H. 
4 years ago

Awesome correspondents clear information couldn’t be more happy thumbs up 👍 

Business response:

Thank you Michael for your kind words, they go a long way to shaping what we do at iStorage Canton . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Canton Team 

Mark C.'s profile image
Mark C. 
4 years ago

Awesome company and excellent customer service. 

Marshall G.'s profile image
Marshall G. 
4 years ago

I haven't actually been there yet. I rented a unit online, scratch that. I reserved a unit online and it was the last one of its size 10×20. They called me and said in order to hold my reservations they needed me to make payment. I did this almost 4 days ago now and haven't been there yet because of weather and the fact that I'm still packing and preparing. Also online it said first month is free they told me on the phone that because of availability and size of unit that the first month free doesn't apply to this contract. 

Gordon T.'s profile image
Gordon T. 
4 years ago

Please with the service 

Phil N.'s profile image
Phil N. 
4 years ago

Emily was very professional and helpful. Much appreciated when you’re moving and have that kind of customer service. 

Business response:

Phil, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, Southern Self Storage - Pearl River  

Michael M.'s profile image
Michael M. 
4 years ago

Your personnel on site are great this as a company sucks. All you do is raise pricing every chance you get adding 35 dollars to a unit that was 178 and supposed to be climate controlled but has not been in 3 months cause you cant fix shit. All you do is take,take,take. Give back you cheap bastards 

Richard H.'s profile image
Richard H. 
4 years ago

I think it is outrageous to raise rates nearly 100% in one year. 

Business response:

Dear Richard, We're sorry to hear about your frustration with the rental increase. Unfortunately, just like the general cost of living increases each year, so do operating costs for our business. Rental increases occur at all storage facilities to account for this. We reviewed your account, and the last time you received a rate change on an existing unit was over 2 years ago, and it was a significantly lower increase than the 100% as you cited in your review. Additionally, our staff had just worked with you on addressing you... read more

Kristine H.'s profile image
Kristine H. 
4 years ago

The whole reason a picked this place was for the moving truck, which is broken. Also be prepared to go down 3 steps with the dolly because apparently that's a thing there (my storage unit is on the first floor too). Moving sucks to begin with, you made it hella a lot harder on me.. thankss -_- 

Business response:

Dear Kristine, We apologize for the inconvenience with our truck being out of service. In such events, we can arrange a truck reservation with one of sister facilities (if their truck is available on the day you need it). This does entail picking the truck up and dropping it back off at that location. Additionally, there may be an alternate entrance in your building that may allow you to circumvent any stairs -- our staff will be happy to find a you a better route. We can also arrange a unit transfer if you prefer a more adv... read more

Larry L.'s profile image
Larry L. 
4 years ago

I have 1974 Chevy nova parts have been stolen off of it there’s nothing secure about this place getting my car move out of there before it’s stolen 

Frequently asked questions about NSA Storage

How is NSA Storage rated?

NSA Storage has a 4.7 star rating with 270,801 reviews. 

When is NSA Storage open?

NSA Storage is closed now. It will open tomorrow at 9:00 a.m.