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8400 East Prentice Avenue, 9th Floor, Greenwood Village, CO, 80111, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
He was very pleasant and knowledgeable. The atmosphere is very relaxing and comfortable.Â
Business response:
Sheletha, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, Southern Self Storage - Reserve Â
Customer service is lacking. They tell you to call 5 numbers to only leave voicemails and nooone calls you back.Â
Business response:
Dear Adrians, We’re sorry that you’ve been having trouble contacting our Carlsbad location, and we’ve passed your concerns along to our leadership team. All phone numbers for Carlsbad Airport Self Storage route directly to the office (unless you select the new customer option, where you will be routed to our call center). Feel free to email the office at sa1133@guardiansc.com, or try calling again via their primary number, 760-930-8040. Regards, ManagementÂ
I will never understand how u can get units confused. I had to call police department snd fill out a police report for a robbery. It took you all 4 days to realize your mistake. This was very traumatic for me. I lost a day of work snd nights of crying and going thru a depression. Only to find out that all my things were still in the unit. And then to turn around and tell me that I had to pay or else pay a late fee. I’m glad u guys let me get my things out before getting charged. Was with u all fir over 3 years with no proble... read more
Well, when I got there to storage all my personal belongings the unit was a mess completely dirty from the previous renter (I have pictures) I have to clean the unit my self and I think that is not appropriate also the floor has a big crack right in the middle of the room and I am afraid bugs will show up from underneath! Thanks for your concern!Â
Can't keep from feeling price gouged on the additional unit rental.....Â
Answered that question. I don’t believe that iStorage is really interested in me as a renter.Â
RAT FECES & “Insurance” Scam have photos and videos of rat feces and damage done to my property that are SO bad, Irvine Self Storage is doing everything they can to keep them from Google reviews and social media...your unit and your belongings could be next, avoid this place like the bubonic plague, which you could get here as it is on the rise in California and carrier by rats, which there are plenty of at this place... What you can expect from Irvine Self Storage: Do not expect any kind of consideration or support if you... read more
Business response:
Dear R, It is your right as a consumer to share your opinions and experience of our business as long as the contents of your review do not violate the user agreement of the platform holder. We are unable to block or censor your reviews unless you have violated any condition of the agreement, which we do not control. Our staff work diligently to keep the site clean and presentable, however, this is likely a situation where a neighboring tenant has stored prohibited items (namely food), which is impacting nearby units. We rely... read more
I got my storage unit in late March and by April 13 2021 my unit had already been broken into and my stuff got stolen.Â
Business response:
Dear Maribel, We’re incredibly sorry to hear about this incident involving your storage unit at StorAmerica Palm Springs. Events of theft at our facility are rare, and it’s unfortunate that you were a victim of such an incident. Please know that we are working with law enforcement on this investigation. If you have any questions about your claim, please feel free to contact the office directly at 760-323-7553 or sa1104@guardiansc.com. Thank you for your patience and understanding as we resolve the situation. Regards, Managem... read more
I'm writing one in tulsa Oklahoma but I know personally it's company policy across states. They will Auction your belongings off for being 1 MONTH late. Then when you try to make a payment arrangement with the area manager they blow you off again I know they do it. Life happens. 1 month late and they auction, cut your locks, charge you another $75 for lein fee, then you gotta buy a new lock on top on it. 30 days, 1 month, is now their policy to sell your belongings Â
NSA Storage has a 4.7 star rating with 270,801 reviews.Â
NSA Storage is closed now. It will open tomorrow at 9:00 a.m.Â