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Oaks at Charleston
- Assisted Living Facilities
- Charleston, SC
About this business
Location details
2333 Ashley River Rd, Charleston, SC, 29414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I received a lot of support from the staff, and [name removed] was very easy to work with. [name removed] was a little difficult. He was a handful, but they worked with me with him. I can't say enough good things. The meals were great, and they could have as much as they wanted. The only thing that needs improving is finding activities for those with dementia. I bought [name removed] Bird houses to paint. Just to keep his mind busy.
Overall the cleanliness and food are good to very good, and just like all places they could use a little more staffing
They've been great. It's a very tough time for us right now, but their staff always is friendly to me. Makes me feel welcome when I come visit.
Business response:
Eric - Thank you for tkaing the time to leave a five star review. It is a pleasure to assist you during this time.
Overall experience the staff was friendly, warm and accommodating to my grandmother needs. They made my grandmother feel at home. They were available to answer questions my family and I had and were very compassionate during my grandmother's transition.
Staff was friendly and helpful. [name removed] made herself available at all times
Overall, a good place, needs more help during all shifts. Floors need to be deep-cleaned.
I really like that it is a smaller facility, so you really get to know everyone. They have plenty of activities to keep residents busy. Both of the activity directors (AL and MC) are excellent. And they have family night around once per month. The administrative and wellness staff are great.
The staff and facilities make you feel like family and they treat Mom like family. She is at home there. She has people her age to talk to and interact with. I think it fits her well.
Business response:
Joseph - Thank you for taking the time to leave a review. We are grateful for the opportunity to care for your mother.
I'm very happy with Mama's specific caregivers. There's always room for improvement but, overall, I'm pleased with the care Mama receives and I feel that she's safe at Oaks.
Business response:
Thank you for taking the time to leave a review. We are grateful for the opportunity to care for your mother.
Frequently asked questions about Oaks at Charleston
How is Oaks at Charleston rated?
Oaks at Charleston has a 4.2 star rating with 127 reviews.
When is Oaks at Charleston open?
Oaks at Charleston is closed now. It will open at 8:00 a.m.