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Oaks at Charleston
- Assisted Living Facilities
- Charleston, SC
About this business
Oaks at Charleston offers assisted living and memory care for seniors of Charleston County and the surrounding areas. As a family-operated and resident-focused senior living community, this community seeks to create an engaging enviroment for your loved one. The intimate setting puts your personalized care close to churches, shopping and restaurants. Located right next to Musc and Roper hospitals, and just mere minutes from historic downtown Charleston, Oaks at Charleston is just what you’d hope for your loved one.
Location details
2333 Ashley River Rd, Charleston, SC, 29414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
My loved one was previously a resident at Oaks at Charleston and most everything was very good for her! The experience was good. The Oaks was wonderful to us. I would, and have, recommended this facility to others.
Business response:
Monique - Thank you for the recommendation and for taking the time to leave a review.
I would recommend the facility to others. There is a Bible study and a church, my loved one loves that.
Business response:
Thank you for taking the time to leave a five star review.
My stepfather was a difficult resident and his adjustment to the move made him a challenge. The staff regularly reassured us that they were prepared and able to help him. I say 4 only because it is an older facility. The housekeeping staff was excellent and many times had extra duties in his room. They also cared about him as much as the other staff. The staff went above and beyond to help us feel welcomed. We were there almost every other day at different times each visit and all the staff was friendly. He was cared for as ... read more
Business response:
Marsha - Thank you for the five star review and kind words. We are grateful to have the opportunity to offer care to your stepfather.
My loved one was previously a resident at Oaks at Charleston and everything was great for him at this facility. It was a good experience. The staff was loving and caring. Communication with the family was great. The housekeeping did a great job. The meals were good. They made the move in process easy. I highly recommend Oaks at Charleston to others! This facility really is a great place.
Business response:
Thank you for taking the time to leave a five star review. We are grateful for the opportunity to care for your loved one.
It's a great place for failing memory of your loved one. The staff is great.... failing memory is not a pleasant situation regardless. Great value given this balance.
Business response:
Thank you for leaving a five star review of our community.
There have been some aids who were very rude, don't want to help residents and have even said to a resident, "you don't need help." Every single time I bring any issue such as this to the attention of [name removed] or [name removed] they have been 100% excellent in trying to address the issue by weeding out the poor workers or by having a meeting. I could not ask for them to be more attentive and eager to address issues and to listen to complaints. They are A-1 at what they do and really do care. I do have concerns about no... read more
Business response:
Thank you for leaving a review of Oaks at Charleston. Your insight into your experience of our community is vital as we continue to improve how we serve residents and families.
We have had an overall great experience at Oaks at Charleston. It's a caring facility, the staff are friendly, and my family member feels safe there.
Business response:
Thank you for your five star review and kind words.
Oaks at Charleston is a nice facility, the facility is clean, and is in a convenient location as well. I think communication from the staffing could use some improvement, especially when your loved ones are ill.
Business response:
Monique - Thank you for taking the time to leave a review of our community.
This has been a pleasant experience for the family and our loved one. The staff have been helpful. The staff communication could use some improvement as there are times it is hard to get ahold of the memory care side when the family has questions. There are three meals a day provided to the residents. Some of the care available includes: medication management and hygiene assistance.
Frequently asked questions about Oaks at Charleston
How is Oaks at Charleston rated?
Oaks at Charleston has a 4.6 star rating with 103 reviews.
When is Oaks at Charleston open?
Oaks at Charleston is open now. It will close at 8:00 p.m.