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Oaks at Charleston
- Assisted Living Facilities
- Charleston, SC
About this business
Location details
2333 Ashley River Rd, Charleston, SC, 29414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
The Oaks at Charleston is a wonderful place. The staff is always friendly and willing to assist my mom when needed! They are ALWAYS doing things for the residents. Whether it be weekly outings or indoor activities! The food is wonderful and they offer many options. My mind is at peace knowing that my mom is in a wonderful facility!
Business response:
Cindy - Thank you for taking the time to leave a five star review. It is a pleasure to serve your mother. Thank you for entrusting us with her care.
The friendliness of the staff gets a 5+. I just want to say that every one is just so incredibly nice and loving to our father. Me and my brother are visiting now and we just see how well he is looked after. It helps us feel comfortable living in VA and MD. [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], and [name removed] gosh I can't remember the others names but all sooo nice. Also we were impressed when his wife [name removed] died they did a ceremony for him. Very impresse... read more
Business response:
Thank you for taking the time to leave a five star review of our community and team.
The Oaks at Charleston facility is a nice one, but sometimes the repairs are a little slower. We did run into an issue but they were very accommodating. Based on the experience we have had with the Oaks, we would recommend this community to other families.
Business response:
Thank you for the five star review and recommending our community.
All 5's except meals, the only complaint my dad ever has there is sometimes the food is so great, some of the other residents agree. Although they have a new chef so we'll see what happens. I really like that it is a smaller facility, and they have even started a little gardening club since my dad told them how much he likes to garden.
Business response:
Jennifer - Thank you for the five star review. We are grateful for the opportunity to care for your father.
The oaks of Charleston is a one of kind company, the staff are truly amazing, and the care they have for residents there is truly wonderful, words can’t explain how pleased I am with having my mom in they’re memory care unit.
Business response:
Matthew - Thank you for leaving a five star review. We are grateful for the opportunity to care for your mother.
I would have to say "5" for each category. We have moved [name removed] to memory care building and he seems content and happy which is all we can hope for. My only concern is turnover of staff but that probably happens at all such facilities. We are happy with the staff and their care.
Business response:
Michael - Thank you for taking the time to leave a five star review. We are grateful you have entrusted us with your loved ones care.
My loved one was previously a resident at Oaks at Charleston and most everything was very good for her! The experience was good. The Oaks was wonderful to us. I would, and have, recommended this facility to others.
Business response:
Monique - Thank you for the recommendation and for taking the time to leave a review.
I would recommend the facility to others. There is a Bible study and a church, my loved one loves that.
Business response:
Thank you for taking the time to leave a five star review.
My stepfather was a difficult resident and his adjustment to the move made him a challenge. The staff regularly reassured us that they were prepared and able to help him. I say 4 only because it is an older facility. The housekeeping staff was excellent and many times had extra duties in his room. They also cared about him as much as the other staff. The staff went above and beyond to help us feel welcomed. We were there almost every other day at different times each visit and all the staff was friendly. He was cared for as ... read more
Business response:
Marsha - Thank you for the five star review and kind words. We are grateful to have the opportunity to offer care to your stepfather.
Frequently asked questions about Oaks at Charleston
How is Oaks at Charleston rated?
Oaks at Charleston has a 4.2 star rating with 127 reviews.
When is Oaks at Charleston open?
Oaks at Charleston is closed now. It will open at 8:00 a.m.