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Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
Get directionsThe hotel is next to the beach. But too far from shopping locations, restaurants etc. the rooms were not very clean. Some of the staff was helpful but others were not, there were no towels in my room and I had to ask 4 different people to finally get them. I would probably not stay in this place again. My overnight plane arrived at 7:00 am didn't get my room until 4:00 pm.😕
Nice hotel near the beach in Cancun Pros- Staff is super friendly and nice. Free wifi- but disconnects at times. The all inclusive package is good- everything is included no exclusions! Beach is nice Convenient store across the street It's easy to get around to other places No weird hotel fee when you check out Cons- Hotel won't let you check in before 3pm- but you can relax and eat while you wait. My room was on the first floor near the parking lot so it was noisy. The view is poolside which was beautiful but they play mus... read more
Super Super Essen vom Buffet!! Super sauber ! Für uns war es genau richtig! Tolles Essen... super nettes Personal! Wir haben uns rundum wohl gefühlt!
Good value, clean, no frills-- I'd stay here again My bf and I enjoyed our stay at Ocean Spa. Our flight got in really early but the staff held our luggage for us until check-in and gave us wristbands to access food, drinks, activities, etc when we arrived instead of making us wait until 3pm. We were offered a timeshare presentation and turned it down. We weren't treated differently for refusing it or bothered about again for the rest of our stay. The drinks and food were good: plenty of fresh fruit, a few meat options, some... read more
great getaway Very friendly staff. Wish there was more beach access, but other then that very nice place.
Great trip and good experience. We had a wonderful vacations in Ocean Spa Hotel. The food at the buffet was delicious and the staff was very friendly and helpful. Good location and good activities to entertain the crowd.
Decent but would not go to this hotel again The hotel is 1/2 hour away from the airport. The rooms were clean but it had a odor to it (like old closet). The fixtures in the hotel was very old and rusty. House keeping was very good, they came everyday to changed the sheets and restocked the towels. The food was slightly below average for my taste. I was expecting authentic Mexican food and that is not what was served. Even in the restaurants where you had to make a reservation it was not very good. It was hard to communicate ... read more
Enjoyable stay with all needs met! This hotel is the perfect size, as compared with some of the overwhelmingly huge resorts. Free parking, great food, beautiful beach, and very well appointed guest rooms. The Mexican restaurant was awesome and the staff there was exceptional. Not a 4 star luxury property but a great value & was perfect for what I needed. You won't be disappointed!
Nice hotel with great restaurants They were decent in all aspects. My towel card got lost twice but the language barrier didn't help with that. My room was always clean and smelled of lavender. The bartenders were great, Julio and Bruno. They gave italian, asian and Mexican restaurants at the hotel as well as others at the four connecting hotels. It was all exquisite and included. The beach had lots of seaweed growing and no waves. Over all I had a great time but there are some of the basics of what you can expect.
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,530 reviews.
Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.