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Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
Get directionsNot so great hotel Honestly there were a lot of problems at the beginning. We never got the room we paid for. We had to fight for over 2 hours to get it. And we never even got into the room because they didnt have one open until the next day. It was a huge hassle for being on a vacation. Other then that the hotel didnt have anything special at all. Not good service. I would not recommend another couple to got there.
Ocean Spa Hotel Review Cancun, MX I booked my vacation through [...]and choose this hotel based on the fact that they offered an all inclusive package as well as the fact that they had ocean view rooms with a jacuzzi tub. I checked into the hotel and was immediately given a hard time because I had not printed off my confirmation but rather brought the information in email form. I was told that they saw my reservation but if I was unable to print it out they would not be able to give me the room. I was not able to find some w... read more
Badly impressed, not coming back The services are not good, it´s not really all inclusive because you have to pay additionals for some common meals (with shrimp for ex.). The bar is completely closed by nights and you can have dinner until 10/10:30 p.m., then they close the restaurant. If you have a car you need to be patient, because there´s no one opening the garage doors, you need to call someone and wait for them to arrive (if they come. If not, open it by yourself, it´s better and faster). The beach is really bad, with ... read more
Worst hotel in Mexico They try to cheat you every min of the day. It is all about how much more they can charge you without giving you a service.
worst experience ever Bad beach dirty and rocky. Bad rooms, Bad food. Bar was under stocked.
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,623 reviews.
Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.