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Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
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The food wasn’t tasty, the best dish were the grilled burgers. Food was cold. Shower and sink water wasn’t hot. It’s very irritating to take Luke warm showers
In good location. The beds and bathroom are bad. Need a serious upgrade.
Hotel was clean and comfortable, however there was no outside seating area to sit for a drink in the evening, just a very small bar inside (15 seats) Food was awful.
Poor customer service
DONT PAY FOR A ROOM WITH OCEAN VIEW, you will not get one! I did, and my view was the playground. Was told there was nothing we could do about it, even after showing the front desk people my reservation that clearly stated “ocean view”. Other than that, the bartenders were very nice. Food came out quick at the restaurants. The buffet had barely anything to chose from. It’s a very small, not very lively resort. Overall, I don’t think I’d recommend staying here.
Hotel muito fraco, sem conforto, mobília em estado sofrível. Alimentação fraca e atendimento lastimável. Praia cheia de algumas e sem condições de banho. Pouco coisa se aproveita ali
Comoda pesima. No tuallas eramos 4 en el cuarto solo 2 tuallas. Meseros no tienen idea aque se dedican ni la propina se guanan no divercion para niños. En recepcion igual mal servicio
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,711 reviews.
Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.