This profile has been claimed by the business owner or representative.
Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
Get directionsthe room was comfortable and perfectly cleaned every day. the balcony felt like a cave and there was no view garden or otherwise. Some of the staff were wonderful but others were downright rude.
Terrible hotel , the room is very bad and the food
Salí huyendo de ese hotel. Pésima relación entre el costo y lo que se recibe. Un todo incluido donde hay que rentar las sillas de playa porque no son del hotel! Una playa minúscula, las habitaciones dejan mucho que desear, la comida del restaurante bastante mala (solo probé el desayuno).
Pésimo servicio El servicio es muy malo, el personal está más preocupado por cumplir sus reglas que por dar un buen servicio al cliente Definitivamente no recomendaría a nadie este lugar.
Rating 1 bad 10 great I give it 11/2 A/C not working, Bed felt damp, towels like sand paper, lighting poor, poor access into closet, Food, breakfast ok, lunch and dinner not good. Beverages soda cool. The list to long.
Service at front Desk at check in , no Good Will not stay here again for sure! Outside Bar was ok
Pésimo servicio y mala comida Una mala experiencia, pésimo servicio, mala calidad en los alimentos y la playa donde está ubicado el hotel está muy cerca del embarcadero por lo tanto el mar está sucio, y estaba marcado con bandera roja por lo que no pudimos ingresar.
It was a great staff. I wish they had more availability for restaurants reservation. And I wish they had entertainment besides karaoke. I think the hotel store was a little pricey . But overall everyone was very pleasant .
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,530 reviews.
Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.