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Ocean Spa Hotel - All Inclusive
- Hotels
- Cancún, QR
About this business
Location details
Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
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hotel is very small no activities what so ever, as far as the beach its was more a port we had to take a bus to another chain hotel to enjoy the beach towels are very used food was not all great... I guess I have stayed in other resorts for the same $$$ and got very nice resorts compared to this lil small one
Way overpriced Booking this hotel was a mistake for us. Ended up costing more than anticipated and was way overpriced to begin with. Front desk staff unaccommodating. Serving staff seemed untrained and rude. Slow service. Our last visit ever to an all inclusive in Cancun as this hotel has turned us off. Not worth it at all, especially now that our kids are older and considered adults (early teens) and get charged as such.
Don't wast your money They had the worst buffet I've ever seen, the food was pre played and dry, the fruit was old and the veggies were disgusting, the only protein that we had tasted like rubber. The food overall was truly poor. The beach was tiny and dirty, their beach beds old and beaten. Also there was construction going on around our room and we received no notice. We would never recommend it.
Worst hotel experience I had a bad experience when I checked in. After checking in I went in my room to find vomit in the toilet when I called front desk the staff person said "oh the bathroom is not flushing again". I didn't sleep in room that night because I was disgusted, they didn't offer me an alternative so I bunked with my friends who were staying at the same Hotel. When I asked for an alternative the front desk person said to wait for the manager who will be in the next morning. Next day I went and asked for the mana... read more
Terror en cancun Fue una verdadera pesadilla. Es para demandar al hotel.
Reception service is very unprofessional and rude. The bell boys rush you when hauling your luggage. The buffet is okay but the service at the buffet is terrible. The overall organization of hotel and staff is horrible. House keeping would have to be the best part of the hotel the rooms are clean. I wouldn't stay in the hotel again
Es un Hotel desagradable Hotel frente a Islas mujeres, su personal nefasto y se nota que no tienen entrenamiento profesional, le venden a uno que tiene opciones de alimentos y es un engaño ya que solo cuentan con un solo restaurante, que es el mismo para lo que ellos llaman Italiano, Japones etc, el menu deprimente y el servicio mas, eso es "Todo incluido es una farsa" es preferible pagar un hotel 5 estrellas y comer fuera.
DONT WASTTE YOUR MONEY We booked a trip here for 6 nights and 5 days... 4 persons two rooms. Separate reservations, from the moment you walk into the hotel you are greeted by concierge (that will try to sell you a timeshare package ) DONT DO IT! Especially if you booked this trip as an all inclusive. We came to check in and of course the worst thing that could happen, happened. Our reservation was missing. Gone. We weren't in the system... I cannot describe how upset I was, working for a hotel ... I kind of gave them a small... read more
Average 2 or 3 class hotel Found cockroaches in room, at the buffet resturant cook and staff were excellent. Staff salesman were obnoxious and more concerned about where you were going after leaving the hotel, instead of being accomadating. Last trip to ever stay at ocean spa hotel.
Frequently asked questions about Ocean Spa Hotel - All Inclusive
How is Ocean Spa Hotel - All Inclusive rated?
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,759 reviews.
When is Ocean Spa Hotel - All Inclusive open?
Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.